Business Operations Manager, Device & AI Partnerships, Prime Video
Amazon
Software Engineering, Sales & Business Development, Operations, Data Science
Culver City, CA, USA
Description
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The teams work in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
Key job responsibilities
This new Business Operations Manager role will support the development and execution of centralized programs to support the streamlining and scaling of business operations for the Devices and AI Partnerships organization. In this role, you will need to take a globally consistent approach across a regionally diverse business, working closely with a broad set of external partners, product, engineering, business, operations and marketing teams. You will support the development of new programs/processes from scratch, as well as expanding/improving on existing mechanisms. It is a highly visible role and offers the opportunity to work with both Amazon internal teams and external partners. Key role responsibilities include:
Business Performance Mechanisms Management
- Support monthly/quarterly goal reviews
- Annual goal-setting coordination
- Document coordination and input
- Coordinate and attend org-wide off-sites
WW Partner Engagement Program Management
- Support the development and coordinate cross-org/functional partner engagement activities and events
- Map executive relationship management mechanisms and cadence
- Help coordinate industry events planning and execution
- Help organize and execute partner appreciation events
Headcount (HC) Management
- Execution of HC plans in internal tool
- Work with Finance to ensure accurate loading of HC plans and accurate HC reporting
- Perform internal audits to ensure approved plan is line with HC resource plans across the org
Project Management
- Provide inputs and support Device & AI Partnerships Organizational Priority Initiatives/Projects (ad-hoc)
- Global Asset Management Platform
- Internal CRM Tooling & Long-tail Partner Scaling
About the team
The 3rd Party Device Partnerships (3PDP) team manages the business, product, and technical relationships with device partners to distribute the Prime Video app to customers across the world. These devices include Smart TVs, Streaming Sticks, Games Consoles, Pay TV Operator Set-Top-Boxes and Mobile Devices. We (i) ensure the Prime Video app has broad and prominent distribution on these devices globally, (ii) manage marketing relationships with device partners to drive promotion for our top titles, and (iii) design and scale features to improve customer discovery and engagement, and deliver the best version of our app on each device.