Description

The Amazon Transportation Services (ATS) organization collectively represents some of the most critical components of Amazon’s first-class Middle Mile transportation network. Everything we do is aimed at further delighting our customers with faster, cheaper and more efficient means of receiving packages. We are building an exciting, new business in this space and seeking a highly skilled and motivated Business Analyst to join our team in Seattle. Our ideal candidate is someone who loves learning, building a new business and the ambiguity that comes with that, challenging the status quo and keeping up with constantly evolving problems and technologies. If you enjoy innovating, thinking big and want to contribute directly to the success of an industry changing business, you may be a prime candidate for this position.

This position requires high judgment, excellent analytical abilities, a creative mind to invent solutions to improve the customer delivery experience; it also offers broad exposure to various business, operational, financial, and technical teams across Amazon. You should thrive and succeed in an entrepreneurial environment and won't be hindered by ambiguity. If you are passionate about customer experience, detail oriented, organized, and systematically break down problems with ease, we would love to speak with you!

Want to learn more about working with Amazon Transportation Services? Check out this video! https://www.youtube.com/watch?v=en5YqrtBGvY&feature=youtu.be





Key job responsibilities
- Assist in designing, developing and delivering a scalable set of tools that enable a seamless data exploration and analytics experience for our internal stakeholders.
- Prototype applications and services that assist in automating or providing greater visibility into a range of operational processes.
- Apply data mining and quantitative analysis to understand how our customers interact with us and identify the best way to improve the customer experience and meet our goals.
- Acquire various data sources to enable holistic analysis at a global level
- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation