Sr. Product Manager, EFR, Fleet Procurement & Capacity Planning (FPAC)
Product, Operations
Luxembourg
Description
Amazon's Fleet Procurement and Capacity Planning (FPAC) team manages one of the largest international commercial vehicle fleets, partnering with OEMs, Fleet Management Companies, and technology teams to deliver the right fleet capacity at the right place, right time, and right cost. Within FPAC, the Products and Tools function builds and owns the policy frameworks, planning systems, and automation capabilities that power fleet decisions across 10+ European markets. EFR (Estimated Fleet Requirements) is the foundational policy engine that determines DSP-level fleet entitlements - how many vehicles, of what type, under which contract structure, each Delivery Service Partner should operate to meet Amazon's delivery demand.
Key job responsibilities
EFR Policy Ownership
- Own end-to-end design, documentation, and evolution of the EFR policy framework that governs DSP-level fleet entitlements across EU markets
- Define and maintain the calculation methodology that translates demand signals, route forecasts, fleet composition targets, and operational constraints into vehicle entitlements per DSP per station
- Own the policy interaction model with adjacent frameworks including VOR (Vehicle Off Road), fleet composition, LMR allocation, and deployment/de-fleeting triggers
- Drive policy simplification and standardization across countries, identifying where local variation is justified and where it creates unnecessary complexity
Automation and Product Integration
- Translate EFR policy logic into product requirements for FORCE, FAB, and downstream planning tools, ensuring policy intent is accurately reflected in automated outputs
- Define acceptance criteria and validation methodology to confirm that system-generated fleet entitlements match policy intent at scale
- Own the prioritization of EFR-related features within the planning tools backlog, partnering with Science and Engineering to sequence delivery against business impact
- Identify gaps between current automation maturity and target state, building the roadmap to close them
DSP Communication and Stakeholder Management
- Own the communication framework that translates fleet entitlement decisions into clear, timely, actionable information for DSPs and internal stakeholders
- Partner with DSP Management, Fleet Operations, and Scheduling teams to ensure EFR outputs are understood, operationally executable, and aligned with compliance requirements
- Define escalation paths and exception handling processes when EFR outputs conflict with operational realities or DSP capacity constraints
- Represent the EFR policy position in cross-functional forums including WBR, FRP reviews, and planning cycle approvals
Data and Performance Management
- Define success metrics for EFR policy accuracy, including plan-vs-actual tracking at DSP level, and drive continuous improvement against those metrics
- Build mechanisms to detect policy drift, edge cases, and unintended consequences as fleet scale and complexity increase
- Use data to identify policy improvement opportunities that reduce cost, improve utilization, or improve DSP experience