Description

We are looking for a curious, analytically-minded Business Analyst to join our 3P Transportation Execution team on a 12-month fixed-term contract. In this role, you will own and deliver analytical and automation projects that contribute to the overall 3P Transportation and wider Amazon business goals — generating lasting efficiency gains for the organisation.

You will work with large, complex datasets to identify patterns, surface opportunities, and build automated solutions that reduce manual effort across the network. Depending on business need, the role may involve developing analytics in areas such as Quality Management, Capacity Planning, Speed Enhancement, or Continuous Improvement across our 3P carrier network.

The role involves partnering with Program Managers and senior stakeholders to translate business requirements into analytical deliverables. You will build collaborative relationships, scope projects autonomously, and drive outcomes through data.

The ideal candidate will be comfortable working in a fast-paced, ambiguous, and ever-changing environment. You will remain calm under pressure, distil complexity into clear insights, and actively seek to invent and simplify. You will have a bias for action — moving quickly to deliver data-driven solutions. You will embrace AI and automation — including agentic technologies — to remove manual processes, generate insights at scale, and unlock new ways of working. Above all, you will work tirelessly to improve the customer experience and raise the bar on behalf of the customers we serve.

Key job responsibilities
Core Responsibilities
Use data to generate observations, hypotheses, and actionable insights — deep diving into performance metrics, operational data, and forecasting models to identify root causes and improvement opportunities
Build automated reporting, dashboards, and analytical tools using SQL, Python, and internal platforms (QuickSight, AWS services)
Scope, test, and deploy AI-driven solutions that reduce manual processes and augment team capacity
Leverage AI, automation, and agentic technologies to enhance productivity and deliver scalable solutions
Support OP planning cycles with data analysis, forecasting, and scenario modelling
Partner with Program Managers and senior stakeholders to translate business requirements into analytical deliverables
Present findings and recommendations clearly to technical and non-technical audiences
Manage project timelines and deliverables autonomously, escalating risks proactively
Depending on business need, the role may involve developing analytics in one or more of the following areas:

Quality Management — analysing defect trends, carrier performance data, and customer satisfaction metrics to identify improvement levers
Capacity Management — building models for carrier utilisation, volume forecasting, and readiness tracking
Speed Enhancement — developing analytical frameworks to measure and improve delivery speed and promise adherence
Continuous Improvement — identifying inefficiencies through data, building automation to remove waste, and measuring impact of improvement initiatives

About the team
This is a London/Milan-based role within the 3P Transportation Execution organisation. We fulfil hundreds of millions of units to customers every year from across our complex network. The team manages the relationships, volume flows, and execution of our AFN 3P carrier partners — including Postal, Parcel, and Express carriers — both domestically in-country and cross-border. 3P Transportation Execution is responsible for making sure these shipments are successfully delivered on time, first time, at the fastest speed, in the ways our customers want them, and at the lowest cost.
No visa sponsorship or relocation is available for this role.