Tax Analyst in Amazon's Tax Exemption Program, Tax Engine Operations

Amazon
Amazon

IT, Operations · Full-time

Bratislava, Slovakia · Bratislava Region, Slovakia

Posted on Sep 22, 2026

Description

Amazon's Tax Exemption Program (ATEP) is seeking a Tax Analyst to join the Bratislava team within Tax Engine Operations team. ATEP is a program allowing eligible Amazon customers to present exemption certificates that let them purchase products without paying sales tax or VAT under certain circumstances.

The Tax Analyst will be responsible for monitoring exemption creation activity, carrying out remediation actions where appropriate, making regular updates to the ATEP user interface, and performing other functions in the tax exemption space. The candidate may propose improvements to processes, metrics, or documentation based on a thorough knowledge of their areas of responsibility.


Key job responsibilities
• Monitor and audit exemption certificate creation activity across Amazon's workflows, identifying anomalies and executing remediation actions to maintain program integrity and compliance
• Maintain and update the ATEP user interface on a regular cadence, ensuring accuracy of exemption-related content and alignment with current tax regulations and internal policy changes
• Keep all regularly-occurring workflows and operational processes on schedule, proactively flagging risks or blockers to the broader team and management
• Present regular team and project updates to stakeholders using metrics, KPIs, and narrative explanations that clearly communicate progress, risks, and outcomes
• Serve as a reliable point of contact between the team and cross-functional partners ensuring excellent visibility and communication on all active projects
• Collaborate with other Amazon teams (Tax Engine, Legal, Engineering) to unblock the local team's progress and drive resolution of cross-team dependencies
• Leverage BI tools (Tableau, Alteryx, QuickSight), Gen AI and Excel to analyze exemption data and surface actionable insights for process improvement
• Propose improvements to existing processes, metrics, and documentation based on thorough knowledge of ATEP operations and a data-driven, problem-solving approach

A day in the life
This role is dynamic and agile and requires daily work with global Amazon Tax Teams to build the most efficient solution, compliant with regulatory requirements for all products available across Amazon businesses. Additionally, this role will require ability to dive deep into the legislation and product details understanding the requirements to be compliant. Scope of the role may expand according to team's needs and additional experience skillset of the candidate to suit the individual's personal development and career goals. Invention and ability to streamline processes, including participation in overall strategy and vision of our team is a part of daily routine.

About the team
About the team
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at TEB, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.