Associate / Senior Associate - Digital Product Development

American Express

American Express

Product · Full-time
Phoenix, AZ, USA
Posted 6+ months ago

Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit & fraud risk and maintaining our customers’ confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products & Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card & non card business globally.

As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Risk Products team.

Job Responsibilities

There are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements. We aim to develop next generation software products and solutions to solve risk management needs using latest tools and technologies. Collaborate with multiple risk strategy partners, technology teams and other product teams to build & iterate on products that directly impact millions of customers and prospects.

A brief description of the roles and skills is outlined below:

Digital Product Management

  • Create product vision and drive end-to-end product development including market research, competitive analysis, roadmap planning, prioritization, rationalization/globalization, feature & user story development, product design and launch

Digital Product Development

  • Manage the implementation of risk products, drive global, reusable & configurable design, prioritization, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills

Selected candidate will be allocated to one of these roles depending on the fitment, business needs and candidate's choice and experience.

Qualifications and Skills Required:

  • Ability to drive project deliverables to achieve business results
  • Ability to work effectively in a team environment
  • Strong communication & interpersonal skills
  • Ability to learn quickly and work independently with sophisticated, unstructured initiatives
  • Customer-centered design approach and experience developing software products or services in partnership with different business partners globally
  • Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus
  • Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus
  • Knowledge of MS Office – PowerPoint, Excel
  • Bachelors in a relevant field. Master’s is a plus
  • 1-2 years of experience in product development or management, or a related field for Associate position; 3-4 years of experience in product development or management, or a related field required for Sr. Associate position
American Express is an equal opportunity employer.