Senior Analyst - Enterprise Control Management RCSA
American Express
Senior Analyst - Enterprise Control Management RCSA
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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
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American Express National Bank is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products, accounting for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB. It also plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the teams including Enterprise Control Management.
The Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk & Compliance (GRC) teams.
How will you make an impact in this role?
The Senior Analyst, RCSA will support the implementation of the Risk & Control Self-Assessment (RCSA) program in alignment with the 2LOD framework. This role is instrumental in fulfilling regulatory commitments and promoting a risk-aware culture across the organization.
Responsibilities:
- Help provide RCSA guidance to Business Units (BUs) on 2LOD policies and translate emerging standards into BU execution context, which will be incorporated into associated 1LOD procedure documents to ensure alignment with the 2LOD framework, maintaining consistency and compliance across the organization.
- Support development of RCSA procedures and standards for Operational Risk Management programs, creating and refining protocols such as escalation procedures to enhance 1LOD execution.
- Help facilitate the understanding and use of the risk governance framework by the 1LOD across the enterprise.
- Integrate regulatory changes by establishing processes to monitor and incorporate regulatory updates into 1LOD procedures and standards.
- Share insights and best practices by helping to disseminate insights, best practices, and lessons learned across the enterprise to improve operational risk management practices.
Minimum Qualifications:
- 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function); understanding of critical operational risk management lifecycle activities.
- Project management, communication, and interpersonal skills.
- Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.
Preferred Qualifications:
- Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
- Exceptional organizational and problem-solving skills with attention to detail and critical thinking skills.
- Experience in at least one of the following:
- Supporting identification of operational risks throughout business processes and systems.
- Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met.
- Supporting independent control monitoring, including identification of control improvements.
- Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing.
- Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes.
Additional Details:
- Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
- Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
- Work From Home Requirements:
- Must have at least 25 mbps internet connection plan / speed
- Must have a private & quiet area to work at home
- American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.
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