Analytics and Business Intelligence Manager for Small Business and Corporate Products
American Express
You Lead the Way. We’ve Got Your Back.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
As Analytics and Business Intelligence Manager for Small Business and Corporate Products, you'll be at the heart of our decision-making engine. You'll lead the way in turning complex data into clear insights that drive performance, optimize costs, and influence portfolio strategy. From tracking financial impact to unlocking the value behind customer behaviors and benefit programs, you'll be the go-to person for turning numbers into narratives.
But this isn't just about reporting, it's about leading. You'll also play a key role in structuring and overseeing strategic initiatives through a PMO lens, ensuring we stay on track, aligned, and moving forward with clarity and purpose.
We're looking for someone who blends curiosity with precision, who can challenge the status quo, and who's ready to help a dynamic team take smart, bold step into the future. If you're passionate about analytics, exited by strategic thinking, and motivated to turn insight into meaningful impact, we'd love to her from you.
Responsibilities:
· Portfolio Performance Analysis: Use advance analytical models and tools to extract key drivers and identify strategic opportunities across portfolios.
· P&L impact monitoring: Track and assess the financial impact of initiatives and benefit-related decisions to ensure profitability and optimizations.
· Benefits Spending Optimization: Analyze the usage and cost-effectiveness of benefit programs and recommend data-driven improvements.
· Actionable Reporting and Insights: Develop regular and ad hoc reports to provide actionable insights for product, strategy, marketing, and finance teams, enhancing decision-making.
· Project Management Leadership: Establish and oversee PMO methodologies, ensuring structured follow-up on strategic initiatives.
Minimum Qualifications
· Analytical Thinking & Data Interpretation – Ability to break down complex data, identify patterns, and extract meaningful insights to guide strategic decisions.
· Financial Acumen – Strong understanding of financial metrics, P&L, and cost-benefit analysis (CBAs) to evaluate the impact of initiatives.
· Data Visualization & Communication – Skill in translating data into clear, actionable visuals and reports (using tools like Power BI, Tableau, or Excel) and effectively communicating findings to non-technical stakeholders.
· Project Management – Proficiency in applying PMO methodologies, managing timelines, tracking project progress, and aligning stakeholders.
· Problem-Solving & Business Insight – Ability to connect data with business context, anticipate risks or inefficiencies, and proactively recommend strategic or operational improvements.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.