Analyst - Independent Monitoring and Testing (Operational Risk Management)
American Express
Analyst- Independent Monitoring and Testing (Operational Risk Management)
#4th in Great Place to Work's Best Company To Work For 2025
#10th in Fortune Magazine’s 2025 World’s Most Admired Companies
#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers
Top GBS Employers for the Philippines (2025) by the Everest Group
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The objective of the Operational Risk Management (ORM) Testing, Monitoring, Aggregation and Reporting team is to support organizational resilience through performance of independent testing and monitoring; and establish clear guidelines through standards for reporting and risk assessments; and provide a holistic view of Operational Risk Management (ORM) through aggregated reporting. Operational Risk Management is looking for an Analyst of Testing, Monitoring, Aggregation and Reporting to support a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
Responsibilities:
The Analyst, Operational Risk Management (ORM), Independent Monitoring and Testing:
- Support an independent testing and monitoring program based on an annual risk assessed plan and testing methodology
- Analyze operational risk events, trends and issues to help identify testing priorities and focus area
- Collaborate with the first line of defense to understand business activities, risk exposures and control environments through walkthroughs
- Actively engage in walkthrough sessions and discussions with first line and control teams
- Independently perform Test of Design and Test of Operating Effectiveness on controls included in testing plan
- Support and perform an effective challenge process based on a defined criteria and build into annual plan
- Support independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks
- Identify control gaps or process weakness and identify high risk areas for intervention
- Prepare clear and concise reports on testing outcomes
- Maintain testing documentation and ensure alignment with internal standards and regulatory requirements
Minimum Qualifications:
- 3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding of critical operational risk management lifecycle activities
- Excellent communication skills, analytical and problem-solving skills
- Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
- Experience with risk management tools and systems (e.g Archer, Lumi) and data platforms (e.g Excel, Power BI) is an asset
- Ability to work independently while collaborating across teams and business units
Preferred Qualifications:
- Bachelor’s degree in accountancy, Internal Audit, Finance
,Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA) or certifications are advantageous - Experience in at least one of the following:
- Translating operational risk strategy and appetite into execution guidelines
- Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds
- Facilitating the implementation of the operational risk governance frameworks
- Developing, communicating and ensuring understanding and adherence to operational risk procedures and standards
- Supporting the operational risk exam management processes
ORMCM
Additional Details:
- Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
- Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
- Work From Home Requirements:
- Must have at least 25 mbps internet connection plan / speed
- Must have a private & quiet area to work at home
- American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.