Analyst-Credit
American Express
This job is no longer accepting applications
See open jobs at American Express.See open jobs similar to "Analyst-Credit" AnitaB.org.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Our ideal candidate should be able to establish conversations effectively with customers from different cultures, must be empathetic by understanding customer necessities to provide unique solutions, and adapt to our technology with ease to deeply understand our processes and strategies. We’re looking for someone with analytic, documentation and time management skills.
Responsible for contacting clients with higher or more complex overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
If you are passionate about customer service, relate to people with ease, display oral and written communication skills, possess ability to persuade, have advanced English conversational skills and Microsoft Office knowledge, then this opportunity is for you.
Minimum Qualifications
- Organized and detail focused
- Analytical skills
- Excellent verbal and written communication skills
- Multi-tasking skills
- Ability to work well under pressure
- Fluent in English
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
This job is no longer accepting applications
See open jobs at American Express.See open jobs similar to "Analyst-Credit" AnitaB.org.