Associate - Digital Product Management - 12-month Secondment
American Express
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Our Digital Marketing and Partnership team is growing, and we need you. Are you ready to take on a critical role that enables everything we do as a team? We’re looking for a meticulous, proactive, and action-driven Associate – Third Party Relationship Manager to join our team on a 12-month secondment.
How to make an impact in this role
Our Associates are in the center, and this role in particular will support new projects and initiatives for all our digital products and tools, for example the Amex Experiences App, Self Servicing Portal (SSP) and more.
The role will be focused on third-party risk management processes, ensuring contractual compliance, monitoring, aligning with regulatory and internal standards. You'll work cross-market with vendors and collaborators to safeguard operational excellence and strengthen our governance framework.
What You'll Do:
- Drive the end-to-end Third-Party Relationship Management (TRM) processes, supervising our partners that support our digital tools and products.
- Collaborate with project managers in the team for New Product Approval and onboarding processes ensuring that we have correct approvals in place for launches of digital tools across international markets.
- Manage contracts end-to-end, including review, compliance, and renewal. Identify and address gaps, creating clear remediation plans with partners and collaborators.
- Oversee TLM (Third-Party Lifecycle Management) and ensure partners meet the required standards to stay compliant.
- Lead partner governance routines, ensuring we keep a transparent collaboration and alignment with vendors, collaborators and colleagues across different markets and teams.
Minimum qualifications
We’re looking for someone who can action and take ownership at the right time to secure success across multiple teams. You are someone who has:
- Fluent proficiency in Swedish and English, both written and oral. (Any other Nordic language is a plus.)
- Great structure and excellent attention to detail.
- Experience working in a big international company.
- Clear communication skills and ability to work close and build strong relationships with both internal and external collaborators.
- The ability to identify risks and think strategically around meeting goals and objectives.
- Willingness and curiosity to find solutions effectively, demonstrating proactive problem-solving.
Our team is on an ongoing growth journey with multiple exciting projects across all our international markets. We offer an ever-changing environment with high speed and exciting projects, and you will be a core enabler.
Join our innovative and dynamic digital team. Apply today!
Employment eligibility to work with American Express in Sweden is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.