Service Process Engineer, AppleCare Engineering
Apple
Sunnyvale, CA, USA
Posted on May 23, 2025
The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it. Are you up for the challenge? Apple has an exciting position in our core repair business for a Service Process Engineer. The role requires strong multi-functional leadership skills and experience crafting and assessing repair process for consumer electronics. This is an opportunity to lead the development of new product repair strategy and process definition. The ideal candidate is an authority with strong expertise developing and delivering repair strategies for various channel deployments and use-cases. In this highly transparent, hands-on role you will have frequent communication and collaboration with Apple Product Design, Hardware Test, Operations and AppleCare Service Engineering partners and worldwide suppliers.