Software Reliability Engineer, Apple Cloud Networking
Apple
San Francisco, CA, USA · New York, USA · San Francisco Bay Area, CA, USA · Multiple locations
USD 181,100-318,400 / year + Equity
Posted on Dec 19, 2025
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. The Apple Cloud Networking team constructs software-defined network infrastructure as an integral component of Apple Cloud. Our infrastructure serves as a pivotal foundation for delivering Apple’s services, including iCloud, iTunes, Siri, and Maps, to a global customer base of billions. We are a dynamic and collaborative organization where drive and teamwork are essential for success. Teams across Apple rely on our infrastructure to build scalable, highly available, and reliable services that operate seamlessly. We actively listen to diverse perspectives, foster the emergence of innovative ideas, and make decisions that propel our progress. As a member of the Apple Cloud Network team, you will contribute to the development and operationalization of cutting-edge products and solutions that will shape the future of our highly scalable network infrastructure.
We're looking for passionate folks who love building super-scalable, reliable, and user-friendly systems to support Apple's global network. You'll be ensuring the reliability and operational excellence of software-defined network applications and services that power critical infrastructure reaching a global customer base of billions. Working at our global scale brings some unique and tough challenges - from managing distributed SDN control plane applications to building automation and observability systems that keep our network software running seamlessly. If you're excited about working at the intersection of software and networking and solving hard problems that push the boundaries of what's possible at scale, then our team might be the perfect place for you!
- Build solutions using skills from different areas like systems administration, automation engineering, virtualization, monitoring and observability, and debugging complex distributed systems.
- Operating and improving SDN applications, building automation to deploy and manage these services at scale. Creating monitoring frameworks that provide deep visibility into application health and performance, and troubleshooting issues across the full stack from application code to infrastructure.
- Strong programming and automation skills in Python, Go, or similar languages
- Hands-on experience with Linux/Unix systems administration and command-line tools
- Experience operating, debugging, and improving distributed applications in production
- Understanding of virtualization and containerization technologies (Docker, VMs, Kubernetes, etc.)
- Solid understanding of networking fundamentals: TCP/IP, routing protocols (BGP, OSPF), and network troubleshooting
- Experience building or implementing monitoring, observability, and alerting systems
- Experience with configuration management and orchestration tools (Ansible, Terraform, Salt, or similar)
- Strong debugging skills across application and infrastructure layers
- Excellent incident response skills with ability to drive issues to resolution
- Strong and proven record of working with cross-functional teams
- Outstanding communication skills with the ability to articulate technical issues, root causes, and solutions
- Willingness to participate in on-call rotation to ensure 24/7 service availability
- BS in Computer Science, Engineering, or equivalent experience
- Experience operating SDN applications or network control plane software
- Knowledge of SDN protocols and APIs (NETCONF, gRPC, gNMI, OpenFlow, etc.)
- Experience building monitoring and observability platforms (Prometheus, Grafana, time-series databases)
- Knowledge of data center networking and network virtualization (VXLAN, VRFs, overlays)
- Strong understanding of CI/CD pipelines and GitOps practices
- Background in SRE principles: SLIs, SLOs, error budgets, toil reduction, and automation
- Experience with capacity planning, performance analysis, and optimization
- Understanding of distributed systems design patterns and reliability principles
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.