Senior Engineering Program Manager, AI Platform Infrastructure, Apple Services Engineering
Apple
Software Engineering, Other Engineering, Operations, Data Science
Seattle, WA, USA
USD 193k-290,100 / year + Equity
Posted on Jan 16, 2026
The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on an extensive scale, meeting Apple’s high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here. Our SRE team is looking for a dynamic EPM to help build and run services that millions of customers use every day. We are looking for star performers to drive projects for various areas of Apple Cloud Infrastructure. You’ll be partnered with a team whose mission it is to build, maintain and improve Apple’s most critical cloud services. We’re looking for hardworking, passionate people to join our amazing team where we focus on extraordinary service availability, scalability and security while defining standards, implementing standard methodologies and improving operational efficiency. If you love non-routine work that requires social intelligence, complex critical thinking and creative problem solving, we’d love to hear from you! ABOUT YOU: You are an ambitious individual who is proactive and able to work under minimal supervision at a detailed level while taking account of interdependencies at higher levels. Can you coordinate multiple projects across multiple locations? We need someone with excellent written and interpersonal skills who pays attention to the details and is highly organized. You have experience running a complex set of software deliverables with many interdependencies and have a successful track record being a phenomenal partner within teams and across organizations in engineering, design, and leadership. You have excellent communication, organization and leadership skills as this is relevant in our complex environment. Are you ready?
The Apple Cloud Services Infrastructure team is seeking a senior engineering program manager to drive the development of our AI platform software stack. You'll be the connective tissue between infrastructure engineering teams building the foundational systems that power AI/ML development across Apple. Spanning Model Development, Model Serving, and App Serving capabilities, you'll partner with engineering, product, and business teams to translate platform vision into executable roadmaps. In addition you’ll be responsible for driving alignment across complex technical dependencies and ensuring we deliver integrated infrastructure that scales.
- Drive cross-functional programs that span Model Development, Model Serving, and App Serving infrastructure.
- Coordinating dependencies across teams building compute, storage, networking, and platform services.
- Partner with engineering leads to translate platform strategy into actionable roadmaps with clear milestones, owners, and success criteria.
- Identify technical and organizational risks early; facilitate alignment and unblock teams through proactive problem-solving.
- Establish program frameworks that bring visibility to cross-team dependencies, progress, and tradeoffs for leadership decision-making.
- Collaborate with ML Researchers, ML Engineers, and Platform teams to understand user needs and ensure infrastructure investments map to real jobs-to-be-done.
- Drive operational rigor across the program lifecycle, from requirements gathering through launch readiness and post-launch iteration.
- 8+ years in technical program management, with significant experience in infrastructure or platform development
- Deep understanding of distributed systems, cloud infrastructure, and software development lifecycles
- BS in Computer Science, Engineering, or related technical field or related experience
- Experience with ML/AI infrastructure: training clusters, model serving, or ML platform tooling
- Background in GPU/accelerator infrastructure or high-performance computing
- Familiarity with container orchestration (Kubernetes), workflow systems, or distributed data platforms
- Experience building developer platforms or infrastructure-as-a-service products
- Understanding of ML development workflows: experiment tracking, model registries, pipeline orchestration
- Proven ability to drive complex, multi-team technical programs from ambiguity to delivery
- Track record of influencing senior engineering leaders and building consensus across organizations with competing priorities
- Strong technical acumen and the ability to engage with product and engineering on architecture decisions and tradeoffs
- Self-motivated and proactive; demonstrated ability to quickly triage, prioritize, and navigate ambiguity under pressure
- Excellent written and verbal communication; able to translate technical complexity into clear narratives for diverse audiences
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.