Engineering Project Manager, Customer Systems
Apple
Operations, Customer Service
Sunnyvale, CA, USA
USD 141,800-213,700 / year + Equity
Posted on Jan 16, 2026
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product or service we create, sell or support is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Apple’s Customer Systems team is seeking a passionate project manager to support the lifecycle of large-scale projects and feature areas. You'll be in the driver's seat, from business requirements analysis and technical design discussions to testing and partner collaboration. This isn't about checking tasks off a list – it's about your ability to lead and deliver on every aspect of the project.
Maintain a relentless focus on execution, ensuring timely and successful delivery while paying meticulous attention to detail. Ability to work with diverse audience through clear, compelling written and verbal communication. Highly effective team player who can bring engineers, product managers, and designers together to deliver results. Strong facilitation and organizational skills, including the ability to prioritize multiple tasks and lead project teams to meet all project deadlines with minimal supervision.
- 4 plus years of experience in engineering project management
- Experience with application of machine learning techniques
- Experience in software development life cycle methodologies
- Background in software development, either as a software engineer or having been exposed to the software development life cycle.
- Bachelor’s degree in computer science or equivalent experience
- Demonstrate technical aptitude with the ability to understand and articulate the business and technical implications of the decisions made by project team.
- Successful track record of managing budgets and forecasting resource needs.
- Experience successfully completing and delivering projects using an Agile methodology.
- Industry recognized Project Management Professional (PMP) or Scrum Master certification.
- Proven track record of thriving in fast paced dev environment with constant change.
- Excellent written and verbal communication skills, attention to detail
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.