AI Engineering Manager - GenAI Platform , Infra & AIOps
Apple
Software Engineering, Other Engineering, Data Science
Cupertino, CA, USA
USD 228,100-342,800 / year + Equity
Posted on Feb 18, 2026
Imagine what you could do here. At Apple, great ideas have a way of becoming outstanding products, services and customer experiences very quickly. We believe that if you bring passion and dedication to your job, there's no telling what you could accomplish! Every new product, service, or feature we invent is the result of people working together to make each other's ideas stronger. That happens here because every one of us strives toward a common goal - crafting the best customer experiences.
We are looking for a highly skilled and experienced AI Engineering Manager to lead the planning and execution for our next generation AIML Platforms, Infrastructure and AIOps for Channel Sales at scale from 0-1n. In this role, you will be at the forefront of shaping the future of this transformative technology, drive the vision, roadmap, and execution of innovative AI solutions that leverage generative models to create captivating user experiences across our product lines. You will collaborate with cross-functional teams of business SMEs, engineers, data scientists, designers, and researchers to develop breakthrough products that push the boundaries of AI and deliver real value to our internal and external users.
- Lead and mentor a global team of Machine Learning Engineers, providing guidance, support and professional development opportunities
- Foster a culture of collaboration, innovation and continuous learning within the team to break glass ceilings
- Build streamlined processes, onboard new tools, effective resource planning to enable team members to do their best work
- Proactively identify issues, manage risks, identify mitigations, marshal resources, and re-plan as needed
- Stay abreast of the latest advancements in the field and identify relevant technologies for implementation
- Collaborate effectively with Machine Learning and Software Development Engineers to see around the corner and build future proof products
- Set clear engineering goals and priorities for the Channel Sales AIML Platform, Infra and AIOps to ensure scalability and reliability
- Create compelling product documentation and presentations for internal and external stakeholders
- Identify and resolve conflicts, inter-dependencies, and alignment issues quickly and effectively
- Build relationships and collaboration opportunities within Channel Sales and with other orgs i.e AIML, SWE etc
- Define key performance indicators (KPIs) and metrics to measure performance of AI Powered products
- Monitor and analyze performance data, providing key insights and recommendations for continuous improvement
- Advocate for data-driven decision making across the organization
- 10+ years of experience in Machine Learning and Software Engineering with successful launch of large scale consumer facing Commerce products worldwide
- 5+ years leading Machine Learning, Infra and AIOps teams and managing direct reports
- Successful track record of working closely with design and engineering teams during the full GenAI/LLM product lifecycle, including research, planning, implementation and launch
- Experience positioning and launching of new AI powered products
- Extraordinary verbal and written communication skills
- Ability to filter and distill relevant information for the right audience
- Demonstrated ability to develop compelling talking points and stories about new AI powered product and technologies for a broad audience including internal/external stakeholders, leaderships, users etc
- Strong experience leading cross-functional initiatives with a clear impact on the direction of products
- Strong organizational skills, able to handle ambiguity with experience in thriving in a startup environment within a large organization
- Strong python and software development coding experience
- Proven customer focus and curiosity
- Demonstrates attention to detail and enjoys both hands-on work and high-level strategic thinking
- Master’s degree in Computer Science, AI, Machine Learning or a related technical field
- Experience building new relationships and driving cross-functional collaboration, with ability to influence without authority
- Experience setting up new process, tools and KPIs from the ground up
- Analytical and strategic mindset with ability to solve complex problems
- Team player and willingness to mentor team members
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.