Production Application Support - Enterprise Technology

Bloomberg

Bloomberg

IT, Customer Service

New York, NY, USA

Posted on May 8, 2026

Bloomberg delivers critical information in a world where information matters. We give influential decision-makers in business, finance, and government an edge by connecting them to a dynamic network of news, data, and ideas.

As financial markets continue to evolve, firms increasingly rely on automated, high-performance workflows across asset classes, powered by secure and scalable integrations. Bloomberg’s Enterprise Technology team plays a central role in designing, delivering, and supporting the infrastructure that enables these workflows.

What’s the role?

As part of the Enterprise Technology Services group, you will play a key role in owning and improving the reliability of Bloomberg’s client-facing systems in production environments.

This role sits at the center of Bloomberg’s client connectivity ecosystem, supporting mission-critical trading, regulatory, and data workflows for some of the world’s leading financial institutions.

You will partner closely with clients and internal teams to:

  • Diagnose and resolve complex technical issues

  • Identify patterns and prevent future incidents

  • Improve system resilience and long-term performance

This is a high-impact, client-facing technical role that combines elements of production engineering, systems troubleshooting, and client partnership.

About You

You’re technically curious, enjoy solving complex problems, and are comfortable working in fast-paced, client-facing environments. You take ownership, communicate clearly, and look for ways to improve systems—not just fix them.

You’ll need:

  • A recent degree in computer science, engineering or related field or
  • 3+ years of experience in technical support, production engineering or a similar role
  • Experience troubleshooting distributed systems or networked environments

  • Strong understanding of networking fundamentals (e.g., TCP/IP, connectivity, data flows)

  • Experience with integration or messaging technologies (e.g., APIs, FIX, MQ, SFTP, or similar)

  • Ability to manage multiple priorities effectively

We’d also value:

  • Exposure to financial services, trading workflows, or regulatory environments

  • Experience working directly with clients or external stakeholders

  • Familiarity with data transformation or integration tools (e.g., Informatica, MuleSoft, TIBCO)

  • Working knowledge of SQL or databases

Why This Role

  • Work on mission-critical infrastructure powering real-time financial workflows

  • Gain deep exposure to global financial systems and client integrations at scale

  • Partner across Engineering, Product, and client teams to influence system design and performance

  • This is not a traditional helpdesk role—you’ll solve complex, system-level problems in live environments