Senior Business Process Engineer-Six Sigma
Chubb
About Chubb
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.
About Chubb India
At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow
With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.
We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.
Position Details
Job Title: Sr. Process Engineer /Principle Process Engineer
Function/Department: Technology
Location: Hyderabad/Bangalore
Employment Type: Full Time
Reports To: Tibrewala, Ankur
Role Overview
Position Summary:
The Process Engineer will play a critical role in analyzing, designing, and optimizing business processes to improve operational efficiency, reduce costs, and enhance customer satisfaction. The ideal candidate will have a strong background in process improvement, data analysis, and project management, with a proven ability to apply Six Sigma principles to drive measurable results.
Key Responsibilities:
- Analyze and evaluate current business processes across the insurance value chain (e.g., underwriting, claims processing, policy administration, customer service) to identify inefficiencies and areas for improvement.
- Lead and execute projects to streamline workflows, reduce process variation, and improve quality and turnaround times.
- Collaborate with cross-functional teams, including operations, IT, compliance, and customer service, to implement process improvements and ensure alignment with organizational goals.
- Develop and maintain process documentation, including process maps, standard operating procedures (SOPs), and control plans.
- Monitor key performance indicators (KPIs) to track the effectiveness of process improvements and ensure sustained results.
- Conduct data analysis to identify trends, measure process performance, and support decision-making.
- Facilitate workshops and training sessions to promote a culture of continuous improvement and empower employees to contribute to process optimization initiatives.
- Ensure compliance with regulatory requirements and industry standards in all process improvement activities.
- Stay up-to-date with industry trends, best practices, and emerging technologies to identify opportunities for innovation and automation.
Qualifications:
- 10+ years of experience in process engineering, business process improvement, or a related role, preferably in the insurance or financial services industry.
- Certification in Lean Six Sigma (Green Belt required; Black Belt preferred required).
- Experience in process optimization in Insurance or Financial Services industry (Property and Casualty experience preferred)
- Skills and Competencies:
- Strong knowledge of Lean Six Sigma principles, tools, and methodologies.
- Experience in process mapping, workflow analysis, and process redesign.
- Excellent problem-solving and analytical skills, with the ability to identify root causes and develop effective solutions.
- Strong project management skills, including the ability to manage multiple initiatives and meet deadlines.
- Exceptional communication and interpersonal skills to collaborate with stakeholders at all levels of the organization.
- Knowledge of insurance industry processes, regulations, and best practices is a plus.
- Ability to work independently and as part of a team in a fast-paced environment.
Why Join Us?
- Be at the forefront of digital transformation in the insurance industry.
- Lead impactful initiatives that simplify claims processing and enhance customer satisfaction.
- Work alongside experienced professionals in a collaborative, innovation-driven environment.
Why Chubb?
Join Chubb to be part of a leading global insurance company!
Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.
- Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence
- A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026
- Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results
- Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter
- Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment
Employee Benefits
Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include:
- Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances
- Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs.
- Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Hybrid Work Environment, Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.
Application Process
Our recruitment process is designed to be transparent, and inclusive.
- Step 1: Submit your application via the Chubb Careers Portal.
- Step 2: Engage with our recruitment team for an initial discussion.
- Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable).
- Step 4: Final interaction with Chubb leadership.
Join Us
With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.
Apply Now: https://www.chubb.com/emea-careers/