Responsibilities:

• Performing configuration changes/updates to 3rd party products

• Provide production support, work on tickets, issues etc

• Develop and Maintain APIs , scripts

• Provide, improve, and enhance the stability of supported IT applications to business operations by gradually reducing tickets through root cause analysis and proposing permanent fixes to the respective team.

• Maintain and manage file transfers

• Work with SQL DB (extraction, updates etc)

• Should be conversant with SQL server environment

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical discipline.

• 4 to 6 years of hands-on in production support and development

• Java Web Technologies: Java/JDK 7.0/8.0, J2EE, JDBC, Servlets, JSF, EJB 2.0/3.0, Java Beans, Spring, Jenkins, SpringBoot, RMI, JNDI, JMS, Soap/REST Web Services, SQL, Oracle Database. WebSphere and Biztalk experience preferred but not required.

• Knowledge of ITIL framework and incident management and security best practices

• Service Now CMDB Mappings and maintenance.

• Excellent problem-solving and analytical skills

• Strong communication and collaboration abilities

• Ability to work effectively in a fast-paced and dynamic work environment

• Participate in US Shift hours (Full time US)