We are on the hunt for an experienced, detail-oriented Business Analyst to join our energetic Service Delivery Team in Madrid. You will be instrumental in evaluating as-is business processes with in-country stakeholders, conducting data analysis, defining requirements, and collaborating to deliver innovative to-be solutions for improved operational, and work efficiency. ( 12-month job Opportunity)

Responsibilities

• Analyze business functions, gather requirements, and construct workflow diagrams.
• Conduct research and data analysis to support business planning and process improvements.
• Provide training and support to end-users.
• Identify and communicate risks and opportunities.
• Collaborate with teams to align on objectives and deliver value.
• Apply cost control, asset utilization, and operational excellence principles.
• Use KPIs, metrics, and financial models to measure and optimize performance.
• Support project management and supply chain planning.
• Suggest out-of-box solutions for process optimization and automation.
• Liaise with country stakeholders to gather requirements and facilitate change management.

Requirements

• Bachelor’s degree in Business, Economics, Finance, or related field.
• 3+ years as a Business Analyst or similar role.
• Advanced English; Spanish and other European languages are a plus.
• Insurance experience preferred.
• Strong skills in data analysis, research, statistics, and process improvement.
• High proficiency in Excel and PowerPoint. Experience working with AI is a plus.
• Excellent collaboration, communication, and presentation skills.
• Autonomous worker, with critical thinking.

What we offer in return:

• 32 days of vacation a year

• 2 days working from home option + additional flexible days

• Entry time flexibility

• Life and accident insurance
• Meal allowance
• Pension plan
• Stock Purchase plan
• Flexible compensation scheme

• Wellhub

• Employee assistance program
• Comprehensive Learning & Development offer

Integrity. Client Focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion
At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Applicants for positions with Chubb Spain must be legally authorized to work in Spain.