Markets Tech Business Analyst (Hybrid)

Citi

Citi

IT
Ontario, CA, USA
Posted on Apr 23, 2025

Overview of the Role

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Intermediate Business Analyst role is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities

The successful candidate will work with various technology leads to ensure the delivery of key initiatives within the Markets Risk and Control Space.

Key Responsibilities:

  • Gather business requirements, perform detailed analysis, and produce associated functional specifications across multiple functions.

  • Define cutover strategy from existing solutions to newer strategic solutions

  • Develop Subject Matter Expertise on the markets risk and control space.

  • Ensure adherence to and develop best practices supporting Citi’s Project Management Standards

  • Ensure the business needs are met with the most elegant and timely technology solutions

  • Ensuring proper development life cycle is followed with artefacts to support Internal Audit and any inquiries

  • Go-live support, investigation of issues.

  • Manage & Participate in SIT/UAT testing cycles managing technology and business stakeholders

  • Partner with business, technology and quant stakeholders to suggest innovative solutions to existing issues

  • Produce implementation approach, timelines, go-live strategy

  • Provide regular updates to senior management in technology & front office

  • Training of relevant teams prior to go-live of new business processes/products, functionality or applications

  • Work with technology leads across various teams to accomplish objectives are converted into prioritized Book of Work items

Qualifications:

  • 5-8 years of relevant experience

  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

  • Proven interpersonal, data analysis, diplomatic, management and prioritization skills

  • Consistently demonstrate clear and concise written and verbal communication

  • Proven ability to manage multiple activities and build/develop working relationships

  • Proven self-motivation to take initiative and master new tasks quickly

  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

  • Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.