Payroll Sr Analyst - C12 - HEREDIA

Citi

Citi

IT, Accounting & Finance
Heredia Province, Heredia, Costa Rica
Posted on May 29, 2025

The Payroll Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

  • The Payroll Sr Analyst performs business analysis support for an HR and Payroll operations organization; Creates and manages the documentation of internal procedures and business requirements.
  • Serves as subject matter expert for payroll processes and procedures.
  • Creates and manages the documentation of internal procedures and business requirements; manages the business analysis and documentation of system change specifications; and implementation of user application test plans.
  • Executes test plans and identifies and documents discrepancies found through the ability to accurately assess output against expected results; Resolves discrepancies with technical and/or business personnel, communicates issues and results clearly, and retests as required.
  • Creates and run data verification reports utilizing queries.
  • Interacts with customers on production and project support.
  • Plans and execute complex projects and coordinate over a broader departmental spectrum. Regularly assumes informal/formal leadership role within teams, and is involved in coaching and training of new recruits.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 5-8 years of experience in a related role.
  • Demonstrated execution capabilities
  • In-depth understanding and knowledge while contributing to the development of new techniques and processes and for the area or function.
  • Bilingual (Spanish & English)
  • Project Management Skills: Strong planning, organizing, and execution skills.
  • Payroll Knowledge: In-depth understanding of payroll processes, regulations, and best practices.
  • Communication Skills: Ability to communicate effectively with stakeholders, both verbally and in writing.
  • Technical Skills: Familiarity with payroll software and systems.
  • Analytical Skills: Ability to analyze data and identify potential issues.
  • Problem-Solving Skills: Ability to identify and resolve issues that arise during implementation.

Education:

  • Bachelor’s/University degree or equivalent experience

Wer looking for a Payroll Implementation Project Manager responsible for leading and overseeing the successful implementation of a new or upgraded payroll system. This includes planning, managing, and executing the project, ensuring compliance with regulations, and collaborating with stakeholders to ensure a smooth transition and accurate payroll processing.
Key Responsibilities:

  • Project Planning and Execution: Developing detailed project plans, timelines, budgets, and resource allocation for the payroll implementation.
  • Stakeholder Management: Collaborating with various stakeholders, including HR, IT, and finance, to understand their needs and ensure alignment with project goals.
  • System Configuration and Testing: Configuring the payroll system, conducting thorough testing, and ensuring data accuracy.
  • Data Migration: Overseeing the migration of employee data from existing systems to the new payroll system.
  • User Training and Support: Providing training to users on the new system and addressing any issues or questions that arise during and after implementation.
  • Compliance and Regulatory Requirements: Ensuring that the payroll implementation complies with all applicable laws, regulations, and tax requirements.
  • Risk Management: Identifying and mitigating potential risks and issues throughout the project lifecycle.
  • Project Monitoring and Reporting: Tracking project progress, reporting on financials, and making necessary adjustments to keep the project on track.
  • Post-Implementation Support: Providing ongoing support and addressing any issues that arise after the implementation is complete.

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Job Family Group:

Operations - Services

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Job Family:

Payroll

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Time Type:

Full time

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