Fin Solutions Intmd. Analyst - C11 - MUMBAI

Citi
Citi

IT

Mumbai, Maharashtra, India

Posted 6+ months ago

The Finance Solutions Intmd. Analyst is an intermediate level position responsible for managing Strategic Ledger (Significant Process Incident Response Team) S/He should ensure smooth functioning of all BAU activities while adhering to all control guidelines. S/He will interact with Tech / Accounting teams / Upstream / Downstream platform partners to discuss, resolve and escalate issues appropriately to manage expectations.

  • Work on Complex data & functional queries, drive resolutions across different groups
  • Hold external teams (Technology / GFTS) accountable and ensure they deliver against deadlines
  • Act as “reviewer” for critical and complex processes
  • Act as SME for platform
  • Assess impact of changes to process/platforms and identify mitigating strategies
  • Define processes for own area, standardize processes across regions/centers
  • Identify redundancies/improvements in own processes and implement the same
  • Identify opportunities to reduce INC volume by collaborating with different user groups for platform trainings with
  • Define/Standardize/Analyze process metrics
  • Escalate externally for delays in process/tasks
  • Design & Implement process controls and review them for applicability
  • Manage and report control issues with transparency
  • Can drive SPIRT Projects/Initiatives
  • Manage, assign and track team members work responsibilities
  • Assist in the development of process efficiencies and improvement efforts as well as data quality improvement projects
  • Interpret policies, guidelines, and processes and resolve complex problems and transactions
  • Assist with the management of one or more processes, reports, procedures, or products
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.

Qualifications:

  • 5+ years of related experience
  • Financial Services Industry and Project Management experience preferred
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Working knowledge of related industry practices and standards
  • Ability to work with multiple functions
  • Proven problem-solving skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Experience of providing functional & data analytics support on Full Suite / Oracle or similar ledger platform is a plus

Competencies:

  • Ability to work independently in a fast-paced environment while multitasking and meeting strict deadlines
  • Strong project management skills; able to structure an approach to address new problems; proven ability to make decisions and drive execution
  • Superior communication skills, both written and verbal
  • Strong influencing, facilitation, and partnering skills required
  • Ability to learn quickly and take initiative in self-development
  • Robust problem solving and analytical skills, with diligence and superior attention to detail

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Job Family Group:

Finance

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Job Family:

Fin Solutions Dsgn & Implement

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Time Type:

Full time

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Most Relevant Skills

Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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