Custody Tax Operations Analyst

Citi

Citi

IT, Operations
Warsaw, Poland
Posted on Jun 24, 2025

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Working at Citi is far more than just a job. A career with us means joining a company of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career and make a positive impact on society.

Your key responsibilities will be:

  • Reconciling, processing, and submitting WHT tax reclaim applications, on the back of distributions paid to our Clients, to the tax authorities in various countries across the entire globe
  • Resolving queries raised by tax authorities, clients or other 3rd parties
  • Controlling the quality of the tax reclaim process
  • Leading, developing and mentoring a team consisting of tax reclaims specialists and junior team members
  • Managing standard duties such as hiring, performance evaluations, promotion, compensation adjustments, motivation, potential disciplinary actions etc.
  • Building safe environment to test new solutions and encourage outside the box thinking.
  • Encouraging team members to challenge our process in order to identify and mitigate risks
  • May act as backup for manager and perform other duties as assigned

What we are looking for:

  • Minimum 4-5 years of relevant experience: Custody Tax Operation, Withholding Tax reclaim application (WHT), Tax Compliance
  • Fluency in English
  • Experience in leadership
  • Excellent stakeholder-management and mentoring skills
  • Attention to detail including knowledge of specific regulatory principles and processes.

What we can offer you:

By joining Citi Solutions Centre Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

  • Private Medical Care Program
  • Life Insurance Program
  • Pension Plan contribution (PPE Program)
  • Paid Parental Leave Program (maternity and paternity leave)
  • Holidays Allowance
  • Sport and team recreation activities, Sport Card
  • Access to an array of learning and development resources
  • A discretional annual performance related bonus

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Job Family Group:

Operations - Transaction Services

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Job Family:

Asset Servicing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.