Reference Data Services Analyst
Citi
Join our Team and make your own progress in a supportive and friendly environment!
This area of the Accounts & SSI Operations (ASO) team is responsible for supporting customer account opening and maintenance for the Prime Services business across a variety of systems. Reference Data Services Analyst is a trainee professional role that requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks, as well as a basic understanding of the underlying concepts and principles upon which the job is based. This also requires a good understanding of how the team interacts with others in accomplishing the objectives of the area.
Responsibilities:
- Perform trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis
- Liaise with other teams globally to ensure data quality is remediated
- Provide a high level of customer service to our internal stakeholders
- Provide tangible metrics to Management
- Working shift: Shift based schedule, 8 hour shifts, starts at 10:00-18:00
Qualifications:
- Very good English knowledge (written & spoken)
- Good knowledge of Excel spreadsheet as an asset
- Managing various data remediation work streams Projects Knowledge
- Able to identify, trouble shoot issues and ultimately escalate
- Experience of maintaining client static data within a capital markets environment
- Takes ownership of allocated work and is accountable
- Bachelor’s/University degree or financial services related qualifications as an asset
What we offer:
- Competitive salary connected with annual salary review and discretionary annual performance bonus
- Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
- Hybrid model of work – from modern office and from home
- Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
- Structured onboarding process and extensive training offering (e.g., including Udemy, Degreed)
- Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Reference Data Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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