SVP, Finance Quality Assurance Testing & Validation, Technology & Capability
Citi
The Finance Quality Assurance, Testing, and Validation (QATV) team is dedicated to ensuring the highest standards of accuracy, reliability and control through testing Citi’s regulatory and management reporting while providing an objective assessment of issue remediation. The team sits within the Finance organization and comprises nine teams with more than 250 colleagues across the globe.
QATV is the critical First Line Testing for key BCBS 239 reports and quality assurance and issue management across Finance. We will continue to enhance our methodology, deliver enterprise-wide frameworks, and drive controlled and consistent results with our partners.
This is an exciting time to join QATV with growth plans and business critical deliverables across all regions.
Role Description:
- The Fin Solutions Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area.
- Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
Responsibilities:
- Contributes to the design, roll-out and governance of financial solutions, including:
- Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
- Assists in setting business and information architecture standards for Finance
- Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
- Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
- Manages complex/critical/large professional disciplinary areas.
- Partner/Leads and/or directs a team of professionals.
- Applies in-depth knowledge of the business impact of process design and technical contributions.
- Accountable for delivery of a full range of services to one or more businesses/ geographic regions.
- Regularly interacts with peers within the firm and externally, including regulators and professional organizations.
- Provides advice to internal clients on the implications of business trends, issues, operating environment changes and firm or business unit strategy.
- Performs other duties and functions as assigned.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 10+ years of relevant experience, within the financial services industry highly preferred
- Requires a comprehensive knowledge of multiple areas within a function and how they interact in order to achieve the goals of the function.
- Requires communication and diplomacy skills in order to guide and influence others.
- Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment
- Self-motivated with the ability to make decisions in the absence of detailed instructions.
- Proficient Microsoft Office skills
- In depth knowledge of banking products / systems highly preferred.
- CPA preferred
Education:
- Bachelors degree, potentially Masters degree
Metrics & Technology:
- Drive the production of QATV metrics and reporting, as well as process optimization, automation, and training. Key activities include:
- Drive the production of QATV metrics, testing execution monitoring, results consolidation
- Oversee, manage and support QATV tooling enablement and business process improvement
- Proactive process to verify key activities and controls
- Develops and delivers training program
Key Skills:
- Expertise in software development and automation tools
- Data analysis and business intelligence tools (SQL, Python, Tableau, etc.)
- Process improvement and optimization
- Strong knowledge of technology applications in testing environments
- Metrics and performance tracking
Relevant Experience:
- Experience developing and implementing automation tools for testing or quality assurance
- Background in business process analysis and improvement
- Experience in software development or working closely with IT teams to optimize systems
- Understanding of testing frameworks and their technical implementation
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Job Family Group:
Finance------------------------------------------------------
Job Family:
Fin Solutions Dsgn & Implement------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
New Castle Delaware United States------------------------------------------------------
Primary Location Full Time Salary Range:
$156,160.00 - $234,240.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Jul 18, 2025------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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