Quality Assurance, Monitoring & Testing Analyst 2 - C10 - Chennai
Citi
Business Risk and Control Analyst II - C10
The Central Control Capabilities function is responsible for driving Monitoring & Testing (M&T) of key controls across the enterprise. It comprises of four groups: (1) Control Assessment, (2) Call Listening, (3) Central Testing, and (4) Strategy, Governance & Automation (SG&A).
This role is part of the Central Testing team. The Control Assessment and Central Testing functions partner with the Control Owners and the In-business Control Teams to conduct all the M&T activities for the key controls in scope.
The Central Testing function is primarily based out of Citi Service Centers in India. It is structured along three verticals: (1) M&T Execution, (2) M&T Automation, and (3) Strategy & Governance. The identified candidate for this role will be part of the M&T Execution team.
Responsibilities:
- Have a good understanding of the Risk & control framework and the underlying concepts on Risk Management
- Assist in performing the Quality check on the monitoring reviews that are defined per ARCM (Activity, Risk, Control & Monitoring)
- Document the quality fails, any learnings or issues that may arise and pass the feedback to the Supervisor
- Monitor the compliance of control as appropriate to the regulatory requirement. This could be mostly in the Medium to High complex reviews with an Inherent Risk rating of 1 or 2 (predominantly)
- Provide inputs during the Control & Monitoring Design Assessment (CMDA) to draft and define the procedures
- Involved in the assessment of the timeliness, accuracy and completeness of the MCA (Manager Control Assessment) through controls
- Coordinate the adherence to the MCA Standard through controls after the execution of a process
- Collaborating with onshore and offshore teams understanding the process changes if any and participate in trainings, meetings & etc.. Escalate any control failures
- Complete the quality check within a timely manner to complement the results submission timeline in the Risk & Control system
- Assisting in the creation and maintenance of reports for control tracking and analysis
- Identify risks across the business and organize cross-functional solutions
- Challenge the status quo of existing controls & identify opportunities for enhancement
- Additional duties as assigned
Qualifications:
- 5+ to 7 years of relevant work experience in Risk & Control domain viz. internal control/ quality check/ monitoring is required
- Past experience in control/ monitoring design would be an added preference but not essential
- Demonstrated analytical skills with follow-up and problem-solving capability
- Excellent written and verbal communication skills
- Ability to perform under pressure
- Ability to manage multiple tasks and priorities Ability to function independently
- Proficient in MS Office Word, Excel, Power BI, Tableau and PowerPoint applications
Education:
- Bachelor’s/University degree
------------------------------------------------------
Job Family Group:
Controls Governance & Oversight------------------------------------------------------
Job Family:
Quality Assurance, Monitoring & Testing------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.