Asset Servicing Intermediate Analyst (SME)
Citi
Responsibilities:
- Operational Oversight: Provide daily oversight and coordination of operational activities, ensuring smooth workflows, adherence to deadlines, and accurate completion of checklists for compliance and efficient task management.
- Reconciliation Management: Oversee the timely identification, investigation, and resolution of cash breaks and reconciliation discrepancies, including positions related to Corporate Action and/or Income Payments.
- Claims Processing: Coordinate and manage the processing of claims, ensuring adherence to established procedures and timely resolution.
- Communication & Escalation: Manage team communication channels, including email flow for prompt responses and efficient task assignment, and serve as the first point of escalation for complex or sensitive inquiries.
- Service Solutions & Quality: Develop client-specific service solutions and maintain rigorous quality control standards across all processes.
- System & Product Awareness: Participate in system testing initiatives, providing valuable input, and maintain current awareness of product changes and system enhancements.
- Team Support: Provide support and assistance to team members during high-volume periods, offer back-up coverage, and perform other assigned duties.
- Delegated Managerial Responsibilities: Assume delegated non-HR managerial responsibilities as required, including operational decision-making, project oversight, and representing the manager in meetings.
Qualifications:
- 3-5 years of relevant experience in asset servicing, operations, or a related financial services role.
- Basic to intermediate level experience with a demonstrated understanding of supervisory principles.
- In-depth knowledge of securities processing, combined with a solid understanding of the industry standards and practices.
- Demonstrated ability to communicate with tact and diplomacy, capable of exchanging potentially complex/sensitive information with various stakeholders.
- Proven ability to deal with most problems independently, exercising sound judgment.
- Possesses latitude to resolve complex issues related to the analysis of hedge fund activities and operational discrepancies.
- Bachelor’s/University degree or equivalent experience.
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Asset Servicing------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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