Are you a seasoned Project/Program Manager with a passion for driving transformation within the financial services industry? We are seeking a highly motivated and experienced Senior Project Manager to join our Investor Services Operations team. The applicant should also have subject matter expertise in the ‘Transfer Agency’ function. You will play a pivotal role in shaping and driving process and technology change across the group, influencing decisions, and delivering complex projects with significant impact.

Responsibilities:

• Lead, coordinate and successfully implement multiple projects/programs across Operations, in cooperation with our Product, Technology partners and for/with our clients.
• Formulate detailed project plans, analysis of effort, cost and impact on various Citi businesses to ensure timely execution and mitigate potential risks.
• Support in analysis & oversight of proposed system changes to assure smooth projects implementation.
• Build and manage an effective project team.
• Challenge the status quo, display initiative and innovation.
• Take proactive actions targeted at minimizing and mitigating implementation risk.
• Ensure that all necessary project documentation is maintained and all necessary approvals for the project are obtained.
• Act as a trusted partner to Clients and internal business partners.
• Display appropriate involvement in Department strategic planning.
• Drive improvement and competitive differentiation by proposing and implementing innovative solutions.
  

Recommended Qualifications:

• 6-10 years of experience in Project Management or operational improvements (e.g., Lean, reengineering).
• Expertise in project methodologies and tools (PMBOK standard/PMP certification advantageous).
• Proven experience driving projects with external clients; ability to influence stakeholders.
• Desirable: Experience in asset management or Securities Services operations; strong understanding of financial markets.
• Ability to work in a fast-paced environment with tight deadlines.
• Strong analytical skills; excellent English communication.
• Bachelor’s/University degree required, Master’s preferred.
• Subject matter expertise in one or more specific skill sets within operations

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Operations - Core

------------------------------------------------------

Job Family:

Operations Project Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.