Senior Sales Compensation Analyst
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Austin, Dallas, Houston, and San Antonio TX
About the role
We are looking for an experienced Senior Sales Compensation Analyst to join our team within the Finance & Business Operations Function. As a key team member of a high-visibility organization, this role will provide both technical and operational support to Cloudflare’s Global Commissions Program & Strategy, in close collaboration with the Sales Compensation Design team, GTM Finance, and Sales Operations teams.
What you'll do
- Ensure the accurate and timely delivery of Compensation Plans, Incentive Statements, and commission payments for Cloudflare’s Global Sales organization.
- Serve as a trusted partner to the Sales Team by resolving inquiries, clarifying plan policies, and managing disputes with empathy and a customer-first mindset.
- Drive alignment amongst cross-functional stakeholders and project manage timely collection of key calculation inputs such as quotas, organizational updates, attainment data.
- Own sales performance analytics by uncovering actionable insights and enhancing systematic visibility for Sales leadership and key business stakeholders.
- Lead User Acceptance Testing (UAT) and support ongoing configuration, design, and enhancements within the Varicent ICM platform.
- Collaborate with the Sales Compensation Design team to evaluate the feasibility of proposed plan changes and ensure timely, accurate implementation.
- Develop and scale standardized processes, documentation, and desktop procedures to ensure consistency and operational efficiency across all commission-related workflows.
Desirable Skills, Knowledge, and Experience:
- 5+ years of either FP&A, Consulting, Sales Operations, Data Analytics, Sales Compensation experience. Experience in a growth technology company is a plus.
- You are a highly detail-oriented, data-driven truth-seeker with a passion for uncovering discrepancies, identifying edge cases, and validating complex calculations to ensure precision and accuracy.
- Demonstrated expertise in Excel or Google Sheets, including advanced financial modeling, data analysis, and scenario planning to support strategic decision-making
- Firm grasp of the commission administrative process flow, including plan document distribution; transaction crediting; incentive calculations; payment file preparation; and issue resolution.
- Proven track record of building strong relationships and influencing business partners. You are comfortable interfacing with business partners outside of your direct team, and understand the rigor and caliber of deliverables required to work with them.
- Communication: Clear, concise communicator; ability to synthesize complex data or business problems into actionable information to drive results
- Operations: You seek out efficiency, leveraging tools, automation or other means to scale process and deliver more accurate results
- Versatility: Ability to multitask and thrive in a fast-paced, high-growth environment, zooming in with good attention to detail while still keeping the big picture in mind
- Project Management: Results-oriented, self-starter, organized, team-focused, and a strong work ethic, leveraging relationships to ensure deadlines are met
- Experience with the Varicent ICM tool is a plus.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.