Technical Support Specialist

Collabera Inc.

Collabera Inc.

IT, Customer Service
Jacksonville, FL, USA
USD 18-20 / hour
Posted on Mar 5, 2025

Technical Support Specialist

Contract: Addison, Texas, US

Salary Range: 18.00 - 20.00 | Per Hour

Job Code: 359555

End Date: 2025-04-03

Days Left: 28 days, 7 hours left

Industry: Banking
Title: Tech support-I
Location: Hopewell, NJ, Jacksonville, FL Chandler, AZ, Addison, TX 75001
Duration: 12 months
Pay Range: $18/hr-$20/hr
Description:
Required Skill:
  • Requires 1-3 years of experience Excellent Client Care / Customer Service skills.
  • Work well as a team and build relationships to the global partners.
  • Excellent organizational skills, with the ability to prioritize workload.
  • Ability to multitask and maintain focus on all areas of responsibility concurrently.
  • Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.
  • Able to work in a fast-paced environment.
Desired Skills:
  • Technology Call Center and or Customer Service experience.
  • Ability to utilize multiple resources to determine causes and resolutions of problems and incidents.
  • Hardware Support – Windows 10/11, Software - MS Office suite, Office 365, SharePoint, Skype Network – Citrix, VPN,AnyConnect ITSM Remedy (not essential)
Job Requirement
  • Tech support
  • Ticket resgistration
  • ticket documentation
  • Customer Service
  • Client Care
  • windows
  • MS office
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Chaitali Sawant
  • chaitali.sawant@collabera.com
Apply Now
Apply Now