Business Systems Analyst
Collabera Inc.
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See open jobs at Collabera Inc..See open jobs similar to "Business Systems Analyst" AnitaB.org.IT, Sales & Business Development
Birmingham, AL, USA · Alabama, USA
USD 67-75 / hour
Posted on Apr 9, 2025
Business Systems Analyst
Contract: Birmingham, Alabama, US
Salary Range: 67.00 - 75.00 | Per Hour
Job Code: 360771
End Date: 2025-05-08
Days Left: 28 days, 13 hours left
Title: Sprinklr Specialist- Part Time- 5 hours/week
Location: Remote
Duration: 8 months
Pay Range: $67/hr - $75/hr
Job Summary
- We are seeking a Sprinklr Specialist to configure, deploy, and optimize Sprinklr’s platform for the Clients Social Media team platform.
- This role requires deep expertise in Sprinklr’s suite of solutions, including social media management, customer engagement, and analytics.
- The ideal candidate will work closely with cross-functional teams to ensure seamless integration, customization, and adoption of Sprinklr within the organization.
Primary Responsibilities
- Technical expertise and hands-on-keyboard in Sprinklr (for project-based implementation as well as support/managed services)
- Customize and optimize Sprinklr modules (Social Engagement, Social Listening, Care, Marketing, etc.) to meet Clients business and operational needs.
- Work with stakeholders to define workflows, automation rules, dashboards, and reporting that align with business goals.
- Develop technical documentation for configurations, integrations, and platform enhancements.
- Conduct training sessions and provide ongoing technical support to internal teams for effective platform utilization.
- Monitor platform performance, troubleshoot issues, and implement enhancements for improved efficiency and scalability.
- Stay up to date with Sprinklr best practices, product updates, and industry trends to drive platform optimization.
- Help manage relationship with Sprinklr team and assist with troubleshooting issues in Sprinklr.
Required Skills and Qualifications
- 4+ years Sprinklr expert (strategic and hands-on-keys)
- Proven experience in Sprinklr configuration, deployment, and optimization.
- Ability to configure workflows, automation rules, and dashboards within Sprinklr.
- Strong understanding of social media management, customer experience platforms, and analytics.
- Experience with API integrations and enterprise system connectivity.
- Strong background in social tech landscape
- Excellent problem-solving skills with the ability to troubleshoot technical and operational issues.
- Strong technical documentation skills and attention to detail.
- Ability to manage multiple implementation projects simultaneously while meeting tight deadlines.
- Sprinklr certification is required.
Job Requirement
- Sprinklr
- Sprinklr Certification
Reach Out to a Recruiter
- Recruiter
- Phone
- SHAKTHIKANNAN KONAR
- shakthikannan.konar@collabera.com
- 9737345512
Apply Now
Apply Now
This job is no longer accepting applications
See open jobs at Collabera Inc..See open jobs similar to "Business Systems Analyst" AnitaB.org.