Service desk engineer
Collabera Inc.
This job is no longer accepting applications
See open jobs at Collabera Inc..See open jobs similar to "Service desk engineer" AnitaB.org.St. Louis, MO, USA
USD 25-32 / hour
Posted on Apr 16, 2025
Service desk engineer
Contract to Hire: saint louis, Missouri, US
Salary Range: 25.00 - 32.00 | Per Hour
Job Code: 360984
End Date: 2025-05-15
Days Left: 27 days, 7 hours left
Client : Leading IT solution Provider
Title: Senior Engineer
Location: Saint Louis
Remote/On-site/Hybrid: Remote
Duration: 6-month contract-to-hire
Pay range: $25/hr- 32/hr
Job Description:
Day To Day:
- Lead daily standups and coordinate ticket prioritization with Tier II and III teams, ensuring critical issues are assigned and resolved quickly.
- Develop and implement advanced PowerShell scripts and automation routines to reduce manual intervention and increase team efficiency.
- Deploy technical solutions to solve recurring issues, improve system performance, or implement new services for clients.
- Analyze trends in ticket data or client feedback to identify areas for technical improvement and proactively address potential issues.
- Participate in white-glove client calls, especially during high-urgency or sensitive technical escalations, delivering calm, expert communication and resolution.
MUST-HAVES:
- 4+ years in a similar role of hands-on IT support experience
- 4–5 years of experience in a senior support role within an MSP, with proven ability to manage complex technical environments.
- Experience with email systems
- Strong skills in standard Windows applications.
- Advanced troubleshooting and scripting skills, including deep PowerShell experience and an understanding of automation frameworks.
- Strong leadership experience, with a track record of mentoring and growing technical teams.
- Expertise across networking server administration, cloud technologies, and security tools.
PLUSSES:
- Bachelors degree
Job Requirement
- IT support
- MSP
- email system
- networking
Reach Out to a Recruiter
- Recruiter
- Phone
- Ganga koranga
- ganga.koranga@collabera.com
Apply Now
Apply Now
This job is no longer accepting applications
See open jobs at Collabera Inc..See open jobs similar to "Service desk engineer" AnitaB.org.