Technical Support Specialist

Collabera Inc.

Collabera Inc.

IT, Customer Service
Des Plaines, IL, USA
USD 24-27 / hour
Posted on May 23, 2025

Technical Support Specialist

Contract: Des Plaines, Illinois, US

Salary Range: 24.00 - 27.00 | Per Hour

Job Code: 362258

End Date: 2025-06-21

Days Left: 28 days, 9 hours left

To discuss more about this job opportunity, please reach out to Himanshu Kumar Singh(LinkedIn URL - https://www.linkedin.com/in/himanshu-kumar-singh-57b782258/), email your updated resume at Email - himanshu.ksingh@collabera.com or give me a call at (425) 403-0902. Thank you!
Pay Rate: $24 - $27/hour
Position Details:
Industry: Medical Device
Position Title: Technical Support Specialist I
Duration: 6 months (Possible extension)
Location: Des Plaines, IL 60018
Job Description:
  • We are seeking a dedicated Change Control Specialist to join our Technical Product Support team.
  • This position will be primarily responsible for initiating and managing change control packages for device master records to support product end-of-life documentation and supplier change notifications, as well as project managing various activities including product design history file IVDR remediation, UDI activities, and change packages.
Key Responsibilities:
  • Change Control Management: Handle various document types including Manufacturing Procedures, Quality Control Procedures, Certificates of Analysis, Material Specifications, and occasionally Labels/Package Inserts.
  • Impact Assessment: Create thorough and well-drafted change impact assessment documents, ensuring quality documents are properly redlined and in-process revisions are controlled prior to approval.
  • Document Review: Conduct detailed reviews of changes for documents before submission to supervisors/approvers, ensuring all necessary documents for routing change requests are in place.
  • Compliance: Ensure documentation is appropriate, justified, and approved by responsible functional areas within the timeline and in compliance with established procedures.
  • Project Tracking: Assist with project management for various activities including product design history file IVDR remediation, UDI activities, and change packages. Utilize Smartsheet to track project progress, ensuring timely updates and efficient management of change control activities.
  • Collaboration: Work with scientists to problem-solve technical documentation issues and learn the Quality System, document change control, and technical impact assessments. Qualifications:
  • Experience with project management.
  • Familiarity with Quality Systems and document change control.
  • Ability to conduct technical impact assessments.
  • Strong problem-solving skills and ability to collaborate with scientists.
Job Requirement
  • Documentation
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Himanshu Singh
  • himanshu.ksingh@collabera.com
Apply Now
Apply Now