Technical Support Specialist
Collabera Inc.
IT, Customer Service
Sterling, VA, USA
USD 12-20 / hour
Posted on Jun 3, 2025
Technical Support Specialist
Contract to Hire: Austin, Texas, US
Salary Range: 12.00 - 20.00 | Per Hour
Job Code: 362514
End Date: 2025-07-02
Days Left: 28 days, 12 hours left
Title: Technical Support Specialist
Location: Austin,TX
Duration: 3 months contract, with a possibility of extension
Travel: Yes; 60-80%, per diem included
Payrate: $12-20/hr
Must Haves:
- 1+ year working in a desktop support role - Knowledge with Active Directory and scripting on the backend is ideal
- If they have worked in a “technical support” capacity then they will be able to help with the tasks they are asked to do
- They will be helping with the technical integrations at the Tier 1 level – nothing overly complex – help with devices and network access etc.
- This person needs to be customer focused first, technical skills can be minimal
- Great customer service/interpersonal skills – this is crucial and almost more important than the skillset as they will be the first POC for the transition into the Network
- Ability/willing to travel all over the US to different client sites
Day-to-Day:
- They will go through a 2-week training period in Austin, Texas before being scheduled in person to a variety of clinics
- There will be a travel schedule provided well in advance to allow for proper planning
- There will be a per diem based on State guidelines and all of expenses will be paid directly by the client
- When they are not traveling, they will be doing customer service focus tasks from home or Corporate HQ if they are in Austin
- When onsite they will help support front and back-office employees to get their devices and systems set up to be absorbed into the company environment
Job Requirement
- Desktop Support
- Technical Support
- Service Desk Support
- Active Directory
- AD
Reach Out to a Recruiter
- Recruiter
- Phone
- Shivanshu Giri
- shivanshu.giri@collabera.com
- shivanshu.giri@