Technical Writer (Content Manager)
Collabera Inc.
Technical Writer (Content Manager)
Contract to Hire: Phoenix, Arizona, US
Salary Range: 27.00 - 30.00 | Per Hour
Job Code: 362927
End Date: 2025-07-13
Days Left: 28 days, 11 hours left
?? Job Opening: Technical Writer / Content Manager
Client: Banking
Location: Onsite at Phoenix, AZ 85034
Duration: Through 12/31/2025 (Potential for extension or conversion)
Shift: Flexible 8-hour shifts between 7:00 AM – 4:00 PM PST (includes 30-minute lunch)
Pay Range: $27/hr to $30/hr
?? About the Role:
- Need a Content Manager to support internal documentation efforts within their Fulfillment and Servicing Operations teams.
- This opportunity is ideal for someone with a sharp eye for detail, strong communication skills, and a background in managing or developing procedures in a banking or financial services environment.
- As a Content Manager, you’ll be responsible for maintaining a library of over 1,500 internal documents—including procedures and quick reference guides—ensuring each is accurate, up to date, and compliant with internal governance standards.
?? Key Responsibilities:
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Review, revise, and maintain internal procedures and documentation
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Collaborate with internal teams to ensure accuracy and adherence to templates
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Host Webex meetings with SMEs to review and approve documentation
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Manage incoming requests using a structured intake process and rotation schedule
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Lead live editing sessions and track updates in real time
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Coordinate recurring document reviews on an 18–24 month cycle
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Ensure full compliance with internal document governance policies
? What We’re Looking For
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3–5 years’ experience in banking or financial services
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Strong grasp of policies and procedures, preferably in operations or compliance
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Hands-on experience with SharePoint (particularly form creation/maintenance)
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Advanced knowledge of MS Excel (VLOOKUPs, macros, etc.)
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Professional communication skills with the ability to lead stakeholder meetings
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High attention to detail and ability to manage multiple priorities independently
Job Requirement
- technical writer
- copy writer
- procedure writer
- content writer
Reach Out to a Recruiter
- Recruiter
- Phone
- Mebin Joseph
- mebin.joseph@collabera.com