Technical Support tech
Collabera Inc.
IT, Customer Service
New Albany, OH, USA
USD 16-23 / hour
Posted on Jul 11, 2025
Technical Support tech
Contract: New Albany, Ohio, US
Salary Range: 16.00 - 23.00 | Per Hour
Job Code: 363556
End Date: 2025-08-09
Days Left: 28 days, 9 hours left
Day to day:
- The role primarily involves break-fix tasks on server hardware and network connections within data centers.
- Troubleshooting skills are essential. Tickets provide guided paths for troubleshooting (e.g., checking memory chips, CPUs, heat sinks).
- Familiarity with server hardware components (memory chips, CPUs, fans) and their replacement is a top skill.
- Networking tasks involve tracing fiber/copper cables and checking ports.
- Preference for candidates with data center experience or hands-on server hardware/cabling experience. Desktop support experience is considered a plus.
- Software management skills are less relevant for this specific role.
Must-Have:
- Focus on server hardware (CPU, memory, heat sink, etc.) and basic networking (cable tracing, port checking).
- No installations involved; working with production systems.
- Tickets provide guided paths for troubleshooting.
- 6 months to a year of technical hardware troubleshooting
- 1 year experience in data center well rounded in networking, server, cabling, hardware installation, motherboards, servers
- Preferred: A year or more of hardware experience and a certification like A+
Job Requirement
- Hardware
- installment
- repair
Reach Out to a Recruiter
- Recruiter
- Phone
- Ankita Pareek
- ankita.pareek@collabera.com