Production Support Engineer

Collabera Inc.

Collabera Inc.

Software Engineering, Product, Customer Service
Plano, TX, USA
USD 55-60 / hour
Posted on Jul 17, 2025

Production Support Engineer

Contract: Plano , Texas, US

Salary Range: 55.00 - 60.00 | Per Hour

Job Code: 363694

End Date: 2025-08-15

Days Left: 28 days, 12 hours left

Pay Range - $ 55 - $ 60

Job Description:

  • Provide application support for Java-based systems hosted on Linux servers, ensuring system stability, performance, and issue remediation.

  • Develop and maintain automation scripts using Python and PowerShell to streamline operations and support tasks.

  • Monitor and analyze system logs, Splunk dashboards, and perform daily health checks, incident resolution, and escalations as needed.

  • Manage application deployments, software installations, and participate in disaster recovery procedures.

  • Collaborate with cross-functional teams (DB, Network, Storage) and utilize ticketing systems for issue tracking and resolution.

  • Maintain accurate system documentation and participate in on-call rotation for production support.

Must-Haves

  • 5–8 years of experience in application support, including Java and SQL

  • Strong scripting skills in Python and PowerShell

  • Hands-on experience with Linux environments, incident/ticket management, and Splunk dashboards

  • Strong communication skills with the ability to articulate technical issues to both technical and leadership audiences

  • Proficiency in tools for reporting and data analysis

Nice-to-Haves

  • Linux, Java, SQL, Python, or PowerShell certifications

  • Experience with Remedy or similar ticketing systems

  • Background in infrastructure monitoring or enterprise operations support

Job Requirement
  • Application support
  • Java
  • SQL
  • Autosys
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Dharamveer Kushwah
  • dharamveer.kushwah@collabera.com
Apply Now
Apply Now