Technical Support Specialist
Collabera Inc.
Technical Support Specialist
Contract: Addison, Texas, US
Salary Range: 18.00 - 20.00 | Per Hour
Job Code: 364775
End Date: 2025-10-02
Days Left: 26 days, 9 hours left
Job Title: IT Support
Location: Addison, TX/ Hopewell, NJ
Work Arrangement: Onsite
Client Industry: Banking
Duration: 12 Months Contract
About the Role
We are hiring a IT Support to join our client on a contract basis. This is a fantastic opportunity to work with one of the most innovative Banking companies in the U.S.
Key Responsibilities
What We’re Looking For
- Requires 1-3 years of experience
- Excellent Client Care / Customer Service skills.
- Work well as a team and build relationships to the global partners.
- Excellent organizational skills, with the ability to prioritize workload.
- Ability to multitask and maintain focus on all areas of responsibility concurrently.
- Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.
- Able to work in a fast-paced environment.
Desired Skills:
- Technology Call Center and or Customer Service experience.
- Ability to utilize multiple resources to determine causes and resolutions of problems and incidents.
- Hardware Support – Windows 10/11,
- Software - MS Office suite, Office 365, SharePoint, Skype
- Network – Citrix, VPN, Cisco AnyConnect
- ITSM Remedy
Compensation
Hourly Rate: $18 – $20 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.
About Us
At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.
Ready to Apply?
Apply now or reach out to aditi.sshrivastava@collabera.com at (704)-247-5837 for more information. We look forward to speaking with you!
Job Requirement
- Technology Call Center
- Tech Support
- Troubleshooting
- Ticketing
- Hardware Support
- Software Support
Reach Out to a Recruiter
- Recruiter
- Phone
- Aditi Shrivastava
- aditi.sshrivastava@collabera.com