Technical Support Specialist
Collabera Inc.
This job is no longer accepting applications
See open jobs at Collabera Inc..See open jobs similar to "Technical Support Specialist" AnitaB.org.Technical Support Specialist
Contract: addison, Texas, US
Salary Range: 20.00 - 21.00 | Per Hour
Job Code: 364808
End Date: 2025-10-03
Days Left: 27 days, 9 hours left
Job Title: IT Tech Support
Location: Chandler, AZ/Addison, TX/ Hopewell, NJ
Work Arrangement: Hybrid
Client Industry: Enterprise BFSI client
Duration: 12+ Months Contract
Schedule: Monday to Friday, Standard working hours
About the Role:
Join our dynamic IT team as a Tech Support Specialist, where you’ll be the go-to expert for resolving technical issues and keeping systems running smoothly. This role offers hands-on exposure to troubleshooting, networking, and end-user support while working with cutting-edge technologies in a fast-paced environment.
Top Three skills:
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Client Care / Customer Service Excellence – strong communication, empathy, and ability to deliver high-quality support.
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Technical Troubleshooting (Windows 10/11, MS Office 365, VPN, Citrix, proprietary apps) – hands-on problem-solving across hardware, software, and network basics.
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Multitasking & Organizational Skills – handling multiple chats/calls, documenting tickets clearly, and prioritizing workload effectively.
What We’re Looking For:
- Requires around 2-5 years of experience.
- Excellent Client Care / Customer Service skills.
- Work well as a team and build relationships to the global partners.
- Excellent organizational skills, with the ability to prioritize workload.
- Ability to multitask and maintain focus on all areas of responsibility concurrently.
- Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.
- Hardware Support – Windows 10/11,Software - MS Office suite, Office 365, SharePoint, Skype
Compensation:
Hourly Rate: $20 – $21 per hour (W2 basis)
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements:
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Life Insurance
Long-term Disability Insurance
Short-term Disability Insurance
Paid Parking/Public Transportation
Days/Hours of Paid Time Off
Days/Hours of Paid Sick and Safe Time
Days/Hours of Paid Vacation Time
Weeks of Paid Parental Leave
Paid Holidays Annually
About Us:
At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.
Ready to Apply?
Apply now on shivani.soni@collabera.com
Job Requirement
- Technical Support
- Tech support
- IT
- Support
- troubleshoot
- troubleshooting
- call
- calling
- answer
- answering
- tickets
- ticketing
- customer care
- client care
- CSR
- representative
- escalations
- handling
- issues
- windows
- mac
- ios
- office365
- MS office
- problem solving
Reach Out to a Recruiter
- Recruiter
- Phone
- Shivani Soni
- shivani.soni@collabera.com
Apply Now
Apply Now
This job is no longer accepting applications
See open jobs at Collabera Inc..See open jobs similar to "Technical Support Specialist" AnitaB.org.