Onsite IT Support
Collabera Inc.
IT, Customer Service
Chicago, IL, USA
USD 30-40 / hour
Posted on Oct 3, 2025
Onsite IT Support
Contract to Hire: Chicago, Illinois, US
Salary Range: 30.00 - 40.00 | Per Hour
Job Code: 365279
End Date: 2025-11-01
Days Left: 28 days, 13 hours left
Title: Infrastructure Support Specialist (Onsite Only)
Location: Chicago, IL
Schedule: 100% travel to surrounding sites and sites all over the US
Duration: 6-monthCTH
Pay: $30/hr - $40/hr
Essential Duties/Responsibilities:
- Provide second & third level desktop support for PC/LAN and laptop/workstation end-users including senior-level management and plant operators.
- Main IT support on the ground for all communications, coordination, onsite projects, and client relations.
- Adhere to Plant and OSHA safety guidelines and policies.
- Familiarity with plant outage procedures, alerts and emergencies, and overall plant environment.
- Update and monitor ticketing systems.
- Provide routine problem reporting and recommendations to management.
- Install, configure, move, and retire PC equipment.
Additional Knowledge, Skills, and Abilities:
- Knowledge of computer hardware devices (Dell, Lenovo, Network Printers)
- Experience in MS Windows 10 and 11
- Experience in Office Suites, primarily O365. Cisco AnyConnect VPN, MS Outlook with MS Exchange for end users, MS Teams,
- Microsoft Certification; MCP, MCSE a bonus.
- Experience with remote control, Intune (MEM) computer enrollment.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.
Job Requirement
- Onsite
- Field Support
- Onsite Technical Support
- Intune
- MEM
- Windows 11
- MS Exchange
- Cisco
- Plant Support
- Onsite Support
- Support
- IT Support
- Technical Support
- Ticketing System
- ServiceNow
Reach Out to a Recruiter
- Recruiter
- Phone
- Mohit Lachhwani
- mohit.lachhwani@collabera.com