This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

This position has a term length of 2 years.

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

The Functional Analyst is a key member of the Enrolment Systems & Service Innovation team. The Functional Analyst supports enrolment focused portfolios by blending their knowledge of enrolment and student service operations with expertise of enrolment management systems utilized by the University’s campus community. Through effective system configuration, the Functional Analyst ensures the University’s enrolment related processes run efficiently, accurately, and on time. They also collaborate with team members and subject matter experts from across the University to improve processes and fully utilize available systems. Leveraging this unique expertise, the Functional Analyst is pivotal in supporting the entirety of the student journey and improving the student experience at the University of Alberta.

• Related post-secondary degree or diploma.
• Minimum of two years of related experience working with student administration systems in a post-secondary environment (PeopleSoft Campus Solutions experience is ideal).
• Demonstrated competence and aptitude for working with technology.
• A thorough knowledge of University regulations, especially in the areas of registration and enrolment functions.
• A logical and analytical mind with:
  • an aptitude for problem-solving.
  • an ability to differentiate between solving a symptom vs. identifying the root issue.
  • an ability to address current problems, while projecting and preventing potential future issues.
• Strong organizational and time management skills; an ability to complete tasks and deliver expected outcomes under tight deadlines.
• Ability to communicate effectively, collaborate with business users/stakeholders, and work harmoniously with others.
• Excellent written and verbal communication skills.
• Agile and adaptable; capable of shifting focus as priorities change.
• Self-motivated; takes the initiative and is resourceful.

Preferred Qualifications

• Knowledge and expertise in PeopleSoft Campus Solutions, Slate, MyCreds, Ad Astra, Blackbaud Award Management, Symplicity Advocate/Accommodate, and/or Modern Campus products is highly valued.
• Knowledge of PSQuery, PeopleTools, PeopleCode, SQR, XML, SQL, HTML/Javascript and Adobe products are assets.
• Business analysis certificate and experience in business process mapping using tools such as Visio, Lucidchart, etc. is valuable.
• Experience with project management methodologies is an asset.

Application Instructions

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This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package.

• Provides expertise and knowledge regarding the University’s enrolment systems; advises business users on system capabilities and makes recommendations regarding system solutions or changes.
• Participates in system/process improvement initiatives and supports change management strategies to ensure successful implementation of new systems, functionality, and features.
• Configures enrolment systems and provides operational production support for a variety of enrolment and student service related functions (e.g., student recruitment, admissions, class timetabling, registration, tuition/fees, the student record, student financial support, student conduct, convocation, continuing education, etc.).
• Support the development of operational reports/queries and informs data requests related to enrolment systems.