Business Analyst
Department of Medicine, University of Alberta
This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at Enterprise Square.
Reporting to the Manager, Information Services in Development and Alumni Relations, the Business Analyst is responsible for ensuring our systems and processes effectively support the University's alumni engagement, philanthropic, and stewardship imperatives. This role leads the lifecycle of business processes and systems projects, from requirements gathering and solution design to testing, documentation, and change management. A primary focus is ensuring the functionality of the University’s foundational fundraising and alumni engagement ERP system, which contains over 400,000+ alumni and donor records, by managing everything from gap analysis and custom reporting to supporting data analytics that drive strategic decision-making. Additionally, the Business Analyst independently leads small-to-mid-sized technical projects, provides critical support for Information Services initiatives, and ensures all advancement operations maintain strict compliance with federal and provincial regulations (e.g., POPA, CASL).
A career in Development and Alumni Relations at the University of Alberta positions you as a key player in creating this future. Bring your passion for relationship building and your belief in the power of philanthropy to the University of Alberta, and help deepen our dedication to excellence and extend our record of public leadership by playing a lead role in building a better province, a better Canada, and a better world.
- Undergraduate degree required. Equivalent combination of education and experience will be considered.
- Project management experience.
- Certificate in Business Analysis. CBAP or PMI-PBA certification is an asset.
- 5 years directly related experience.
- Strong analytical and diagnostic skills.
- Excellent verbal and written communication and interpersonal skills.
- Demonstrated commitment to providing client-focused service.
- Strong problem-solving skills with an ability to know when to refer problems to others and how to access external expertise as required.
- Ability to maintain focus under pressure and meeting strict deadlines for work completion.
- Excellent presentation skills.
- Demonstrated competencies in the areas of professionalism, results orientation, leadership, organization understanding, teamwork, flexibility and adaptability.
- Computer proficiency in Google applications, or Microsoft equivalent
- Expert knowledge of Ellucian Advance ERP system; working knowledge of PeopleSoft Campus Solutions, HCM, and Financials modules.
- Knowledge of CASE practices; experience working in a fundraising environment.
- Knowledge/experience in interpreting and applying POPA, spam, lobbying and other legislation
- Knowledge/experience with University of Alberta policies and procedures.
Application Instructions
Click "Apply Now" to submit your resume and cover letter.
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package.
- Business Process Optimization: Leads the continuous analysis, design, and implementation of optimized business processes and software solutions in support of all campus advancement units, coordinating system updates and user testing.
- Advancement Projects: Manages the full lifecycle of advancement technology projects, utilizing best practices for requirements gathering, project scoping, solution design, change management, and internal client communication.
- Custom Reporting Support: Drives custom report development within the Advancement ERP system or data visualization software by translating user needs into detailed technical specifications, coordinating quality assurance (QA) and user acceptance testing (UAT), and maintaining report documentation.
- Data Integration & Integrity: Oversees complex, large-scale data uploads (e.g., from PeopleSoft and external vendors) and data correction initiatives, taking responsibility for data mapping, error resolution, and ensuring strict data quality standards.