Sr. Manager, IT Infrastructure Engineering
Dexcom Inc
The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
The Infrastructure Team is a global organization that supports all critical infrastructure and cloud services with a security and automation first mindset and practice. The team is involved in many projects to improve our capabilities and services offered to the entire company. We lead the way in setting the standards and best practices for running and maintaining such platforms.
Where you come in:
• You take responsibility for implementing, developing, leading, and assisting in the regional operational management of IT services across the organization to ensure availability, security, and fitness for purpose, while holding yourself and your team accountable for delivering high-quality outcomes.
• You assume responsibility for leading the delivery of complex 2nd and 3rd tier support, serving as a technical escalation point and subject matter expert for multiple infrastructure and technical services, ensuring accountability for timely and effective resolutions.
• You drive initiatives to reduce the complexity and footprint of the company’s IT infrastructure, adhering to the principles of reduce, retire, and re-platform, while holding team members accountable for meeting project milestones.
• You work alongside the Director of IT, maintaining and updating IT roadmaps, project plans, service portfolio planning, and the IT risk register, ensuring their accuracy and relevance.
• You design and deliver regional projects by defining scope, timelines, budgets, and risk management processes, while ensuring team accountability for successful execution.
• You present to senior business and IT management, independently preparing presentations and updates for senior-level committees, demonstrating clear and impactful communication.
• You partner with the finance team to ensure projects are costed accurately, deliver value for money, and identify efficiency savings, while holding stakeholders accountable for financial discipline.
• You ensure compliance with all relevant legislation, internal and external policies, procedures, and guidelines, maintaining both personal and team accountability for adherence.
What makes you successful:
• You have a minimum of 12 years of technical management experience in areas such as Active Directory Administration, Windows Server (including Active Directory), VMware, Computer Networks & TCP/IP, Routing, Switching, Firewalls, or WAN Optimization.
• You demonstrate a strong sense of ownership and pride in your performance, consistently taking responsibility and holding yourself and others accountable for driving the company’s success.
• You bring exceptional critical thinking and problem-solving abilities, with a commitment to enforcing accountability in decision-making processes.
• You possess proven time-management skills, effectively handling multiple priorities and ensuring deadlines are met through both personal and team accountability.
• You have excellent interpersonal and communication skills, enabling you to engage with diverse stakeholders and foster a culture of responsibility and accountability.
• You collaborate seamlessly with leaders across both technical and non-technical teams, taking responsibility for ensuring all parties are held accountable for their contributions.
• Your superior analytical and troubleshooting skills enable you to address complex infrastructure challenges with a focus on delivering responsible, results-driven solutions.
What you’ll get:
• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Experience and Education Requirements:
• Typically requires a Bachelor’s degree with 13+ years of industry experience
• Requires a degree in a technical discipline
• 5-8 years of previous people management experience
#LI-Hybrid
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.