Risk Operations Analyst I
Experian
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Fully remote in Costa Rica. You will be reporting to Experian Consumer Services.
Job Description
As a Risk Analyst supporting the Experian Consumer Services area you will:
Data Analysis & Reporting:
- Identify suspicious patterns, anomalies and high-risk transactions.
- Gather transaction data, activity logs, and other relevant information from internal and external sources to support decision-making.
- Identify gaps in fraud detection and suggest process and system improvement.
- Document findings with detail evidence and appropriate assessment of the data.
- Review and validate data for accuracy.
Risk Monitoring & Fraud Prevention:
- Review customer accounts demonstrating potentially suspicious activity using multiple risk tools.
- Monitor the performance of automated fraud screening applications.
- Analyze customer behavior and transactions to identify linked fraud trends and data points.
- Review high fraud risk transactions related to authentication, chargebacks, and transactional or recurring billing data.
Strategy & Policy Support:
- Collaborate with teams to support ad hoc research, impact analysis, and validate issue remediations.
- Work with teams to enhance fraud models and internal tools.
- Support risk policy analysis and provide suggestions for strategy optimization.
- Work with Policy, Operations, and other functional partners to enhance business strategies.
Qualifications
Qualifications
- Minimum of 2 years of experience in risk, fraud or compliance analyst roles.
- Experience profiling data, including data discovery, cleansing, and analysis. · Previous e-commerce fraud prevention, investigation, or retail fraud prevention experience.
- Strong analytical skills with the ability to analyze complex and ambiguous scenarios.
- Familiarity with industry risk assessment tools and risk patterns.
- Working knowledge of Tableau or other data visualization tools. ·
- Proficiency in documentation practices.
Additional Information
This is a permanent home-based role in Costa Rica. No Visa sponsorship or relocation available.**
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is important to our purpose of creating a better tomorrow. We value the uniqueness and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.
Experian Careers - Creating a better tomorrow together
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