At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Technology Consulting

Title: Quality Assurance Engineer, Specialist I

EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization.

Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. As part of Client Technology, you’ll work with technologists and business experts, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a catalyst for change and growth, you’ll be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

EY Technology:

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through three business units:

Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly.

Enterprise Workplace Technology (EWT) – EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience.

Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.

The opportunity

The Quality Assurance Engineer, Specialist role provides intermediate level systems quality assurance testing services and maintains new techniques and tools to improve the quality and efficiency of software development, while executing usability, regression, and stress tests, preparing test reports, and contributing feedback during design reviews to ensure application performance and user experience meet defined standards.

Your key responsibilities

• Participates in the implementation and maintenance of test automation strategies, test design, and coding reviews to ensure quality. Translates functional requirements and technical specifications into test scripts for new development or enhancement projects.
• Participates in the quality assurance testing process and follows up to assist in ensuring that all information system products and services meet company standards and end-user requirements.
• Analyzes input and output of test data. Identifies discrepancies between requirements and expected results. Documents exceptions and makes recommendations for improvement.
• Develops and documents quality assurance standards. Recognizes and identifies areas where policies and procedures need to be changed or developed.
• Collaborates across IT teams to execute manual End-to-End test cases and exploratory tests, following test case standards.
• Participates in special projects and performs other duties as assigned.
• Executes usability tests to assess the user experience and performance of the application, ensuring the software is intuitive and meets accessibility and design standards.
• Conducts regression testing and stress testing to verify application stability and responsiveness under various load conditions.
• Prepares comprehensive test reports that document test outcomes, bugs, usability concerns, and recommendations, and shares findings with the development and design teams for corrective actions.
• Participates in design reviews and provides feedback on user stories, interface elements, and product workflows to identify quality risks early in the development cycle.

Skills and attributes for success

• A team player with strong analytical, communication and interpersonal skills
• Constantly updating yourself about new technologies in the market
• A winning personality and the ability to become a trusted advisor to the stakeholders

Must Have Skills

• Functional testing experience
• Knowledge of writing test scripts
• Best testing practices
• Knowledge of all types of testing:
• Time dimensional testing
• Performance
• Regression
• Accessibility
• Atlassian product knowledge (e.g., JIRA, Confluence)
• Automation testing experience is a plus

Good to Have

• General mobile and app knowledge
• Application triaging (when an issue)
• Understanding the code: Java, Angular, Node JS, Postman/Bruno, CUCUMBER, SQL queries

To qualify for the role, you must have

• Minimum 3 years of experience in software quality assurance, with expertise in automation and manual testing.
• Bachelor’s degree (B.E./B.Tech) in relevant fields such as Computer Science, IT, or Software Engineering, or a Master’s degree/Diploma in Computer Science.
• Must have Agile, Confluence, JIRA, Monitoring and refining dashboards and must comply with Continuous process improvement for process flows/workflows.

Ideally, you’ll also have

• Strong verbal and written communication, facilitation, relationship-building, presentation and negotiation skills.
• Be highly flexible, adaptable, and creative.
• Comfortable interacting with senior executives (within the firm and at the client)

What we look for

• Strong teamwork, work ethic, product mindset, client centricity and a relentless commitment to EY values.

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.