UKI Technology Consulting - Testing Manager
EY
IT
Dublin, Ireland
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you, we are counting on your unique voice and perspective to help EY become even better, too. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
EY has a number of career opportunities available, and we are interested in meeting candidates who are looking for a new challenge, one where you can develop your range of skills significantly. Be that a move out of industry into practice, or from within practice into advisory services. We are looking for future leaders with a genuine creative vision and confidence to make it happen. Our opportunities will allow you to apply your expertise to a variety of projects whilst offering you excellent career progression opportunities.
The team and the opportunity
At EY, our highly talented and motivated Digital Assurance and Quality Engineering team specializes in Data Transformation and Testing Services for our clients. We offer a comprehensive range of functional testing services, including requirements-based testing, integration testing, system testing, regression testing, and acceptance testing. Through agile QA and testing practices, we enable faster time-to-market, flexibility, and adaptability to changing requirements, along with automation and continuous testing to drive improved efficiencies. Our expertise extends to technical testing services such as test automation, API and microservices testing, mobile device testing, performance testing, and ETL testing, ensuring quality is embedded throughout the software development lifecycle.
As a Test Manger, by joining the Technology Consulting team, you will be helping our clients solve a whole range of challenges - from the requirement to respond to the ever-changing demands of the market, to overseeing large and complex transformation programmes that truly transform our clients ways of working, As part of this growing team, you will also get to help shape the innovative culture that makes EY such a great place to work.
If you have a keen interest in Technology Enabled Change, as well as intellectual curiosity and energy, then Technology Consulting could be exactly the right place for you and your next career move.
You will play a key role in supporting the development and strengthen existing client relationships and help our clients, who are leaders in the Financial Services industry, navigate the complex finance issues facing their business. As part of this growing team, you will also get to help shape the innovative culture that makes EY such a great place to work.
What we offer and how we will support your Career progression
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Continuous learning: Personalised career development including coaching, experiences and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future. Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
Career progression: When you join EY, you will be supported to ensure that you are enhancing your skills from day one. As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are.
Benefits: We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, with a wide range of discounts, offers and promotions. Your experience in EY will also include:
- Free enrolment in EY’s Tech MBA Programme accredited by Hult International Business School
- Discounted health insurance
- Pension
- The purchase of additional annual leave
- Hybrid Working model
Your key responsibilities
As a Test Manager within the Digital Assurance and Quality Engineering Team at EY, you will play a vital role as an essential part of our multi-disciplinary and high-performing team. This team is composed of individuals with extensive experience in helping various public and private organizations solve their complex business issues from strategy to execution. Your role will involve leading the testing efforts in one or more of the following areas
- Takes end to end responsibility for the effective planning and delivery of QA elements of large scale complex strategic and/or transformative projects in accordance with relevant Test Management Methodologies.
- Plans, directs, and coordinates and reports on QA delivery activities from test strategy and test planning through to UAT and hand off to end users by leading, directing and overseeing a large team of resources working across multiple workstreams and projects.
- Influences and negotiates testing efforts and focus, often across multiple functions. Prepares and presents defect impact analysis, insights and recommendations to assist defined governance forums and senior client stakeholders with decision making.
- Maintains focus of QA activities to ensure projects delivers on key priorities and dependencies.
Identifies and advises on project level decisions that influence significant project direction and escalates those defects, risks and issues that cannot be effectively mitigated to the agreed governance forums.
- Understand all our consulting service offerings and actively identify opportunities to better serve clients and be able to build meaningful external relationships with our clients and internal relationships across service lines.
- Lead Technology Consulting engagements, managing team performance and commercials including conducting performance reviews and contributing to performance feedback for all levels of staff and managing engagement billings, and estimates to complete.
- Develop people through effectively supervising, coaching, and mentoring all levels of staff
- Understand, follow, and lead staff in workplace policies and procedures
Skills and attributes for success
To qualify for the role, you must have:
- A strong academic record including a third level degree, preferably in a business or IT related discipline, from a recognised third level institution
- QA accreditation (ISTQB Foundation, or a similar IT accreditation from a recognised third level institution or accreditation body)
- At least 5 years’ relevant experience working in a client facing role for a leading consulting or professional services company of large-scale complex change/transformation programmes or systems integration programmes or at least 7 years’ relevant experience working for a leading company, in delivery of large-scale of large-scale complex change/transformation programmes or systems integration programmes
- Experience of delivering QA in Agile/ DevOps and V-model environments
- Experience delivering test strategy and test plans
- Experience translating business requirements into test cases e.g. Requirement Traceability Matrix
- Experience with functional and technical specifications
- Experience of functional and non-functional test delivery
- Experience in co-ordinating and managing UAT
- Experience delivering manual testing and test automation
- Experience with JIRA, Azure DevOps, Micro Focus ALM/ Micro Focus QC or ServiceNow tools
- Experience with technical troubleshooting and end-to-end defect management process
- Experience of working in the establishment, training and management of teams comprised of client, contractors and client’s strategic partners.
- Excellent communication skills – tailoring communications to suit a mix of audiences and ability to translate strategy into measurable business benefits
- Have a track record of delivery within several large-scale IT transformation programmes
- Have experience in seeking the alignment of business and IT, operating across organisational and technology silos to drive common approaches, delivering sustainable, agile and re-usable solutions
Ideally, you will also have:
- Experience of one or more technology areas including but not limited to ERP, CRM. Digital Workplace, CX, Cloud Migration and/or integrations, Data & Analytics, RPA, Emerging Tech, IoT, Blockchain
- Have a proven ability to be able to take a ‘big picture’ delivery and project management view as well as being able to work at a detailed level across a broad range of contract types and engagement approaches
Inclusion & Diversity
We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.
We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
CIPD 2020 Diversity and Inclusion Winner, GreatPlaceToWork’s Top 20 UK’s Best Workplaces for Women 2020 (Super Large Category) And Times Top 50 Employers for Women 2019 & 2020.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.