The opportunity

As a Technology Business Analyst at the Manager level, you’ll act as the bridge between business stakeholders and technical teams, this role is responsible for gathering, analysing, and documenting business and system requirements, identifying process improvement and automation opportunities, and ensuring technology solutions align with business objectives.

The role supports the full solution lifecycle, from requirements definition and design through to testing, implementation, training, and user adoption, while maintaining key project documentation and business analysis artefacts. It also provides trusted advice to stakeholders, facilitates informed decision-making, and drives continuous improvement through data-driven insights, innovation, and best-practice recommendations.

This is a hybrid position based in Naarm – Melbourne

Our roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options.

Your key responsibilities

• Lead the delivery of business processes, technology solutions, and projects, ensuring quality outcomes, governance compliance, and effective risk management.
• Partner with stakeholders, SMEs, and technical teams to gather requirements and translate business needs into practical technology and data solutions.
• Support end-to-end project delivery through planning, business analysis, stakeholder engagement, testing, deployment, and change management activities.
• Produce key project documentation, facilitate workshops and user adoption, and where required, lead teams and oversee complex technical initiatives to achieve business objectives.

Skills and attributes for success

• Strong business analysis capability, including stakeholder engagement, requirements gathering, process modelling, gap analysis, and solution design.
• Proven ability to translate business needs into functional specifications, user stories, process flows, and technical documentation.
• Experience delivering technology projects across Agile, Waterfall, and hybrid methodologies, including UAT, SIT, and deployment activities.
• Strong analytical and problem-solving skills, with experience identifying process improvements and driving operational efficiencies.
• Technical proficiency across SQL/NoSQL databases, Python, R, Power BI, Power Platform, Azure DevOps, Jira, Confluence, and Microsoft 365, supported by excellent communication and stakeholder management skills.

Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.

• Experience working in enterprise data platforms, analytics, cloud, or digital transformation initiatives.
• Knowledge of Azure services, data integration platforms, and reporting solutions.

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. We’re proud to be recognised as the #1 WORK180 Endorsed Employer in the Top 101 Employers for Women 2026. Learn more.

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.

• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including up to 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally www.ey.com/au/benefits

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous

Inclusiveness is core to who we are and how we work together, driving value for our people and for our business. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

Are you ready to shape your future with confidence? Apply today.

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EY | Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

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