Director Technical Quality Assurance
Fiserv
This job is no longer accepting applications
See open jobs at Fiserv.See open jobs similar to "Director Technical Quality Assurance" AnitaB.org.Our software engineers at Fiserv bring an open and creative mindset to a global team developing mobile applications, user interfaces and much more to deliver industry-leading financial services technologies to our clients. Our talented technology team members solve challenging problems quickly and with quality. We're seeking individuals who can create frameworks, leverage developer tools, and mentor and guide other members of the team. Collaboration is key and whether you are an expert in a legacy software system or are fluent in a variety of coding languages you're sure to find an opportunity as a software engineer that will challenge you to perform exceptionally and deliver excellence for our clients.
- Full-time
- Entry, Mid, Senior
- Yes (occasional), Minimal (if any)
- Glassdoor: 64%
Responsibilities
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Director Technical Quality AssuranceWhat does a successful Director Technical Quality Assurance do at Fiserv?
You will lead a team dedicated to ensuring the highest quality standards across our technical projects and services. You will play a pivotal role in implementing strategies, driving quality initiatives, and optimizing resources to meet our business goals. Your commitment will help us continue delivering innovative, reliable solutions to our clients, aligning with our mission to support life in a rapidly evolving digital landscape.
What you will do:
- Manage people operations, including hiring, firing, performance reviews, compensation, and promotions.
- Implement and execute strategic functions and critical business-wide strategies.
- Guide, plan, and direct the business unit, maintaining budgets and proactively allocating resources.
- Provide project updates and progress reports to the team and management and ensure accountability for quality-related metrics.
- Coordinate testing and engage in discussions with developers on architecture, defects, enhancements, and other issues.
- Provide leadership on moderately to significantly complex projects and coach and mentor direct reports and subordinates within functional units.
- Work on high-complexity projects within multiple testing environments while demonstrating high productivity and effective multitasking across various initiatives.
- Define team strategy and align resources to meet strategic goals.
What you will need to have:
- 10+ years of experience in quality assurance and testing, with 8+ years leading teams, projects, and quality initiatives.
- 10+ years of experience working with information systems elements (hardware, software, and/or network) and business functions, processes.
- 10+ years of experience with testing tools used to manage and optimize QA and testing teams.
- 10+ years of experience successfully supporting IT functions and business units.
- General knowledge of the Fintech industry and related regulatory considerations.
- Bachelor's Degree in a relevant field or equivalent work experience and/or military experience.
What would be great to have:
- Subject matter expertise in mainframe and distributed testing, automation, and performance activities.
- Experience in payment services with a focus on high-volume transaction processing.
- Knowledge of SDLC methodologies with the ability to work within an agile environment.
- Strong verbal, written, and presentation communication skills.
- Ability to troubleshoot defects through expert knowledge of business rules and programming logic.
- Demonstrated ability to refactor existing processes to improve quality or reduce costs.
Important info about this role:
- We’re better together. This role is fully on-site.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
#LI-IH1
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
#FiservProud
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Benefits
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Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
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Fuel Your Life Wellness Program
Resources to elevate your well-being
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401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
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Employee Resource Groups
Celebrating inclusion in the workplace
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Paid Time Away
Providing the time off to manage personal needs
This job is no longer accepting applications
See open jobs at Fiserv.See open jobs similar to "Director Technical Quality Assurance" AnitaB.org.