Senior Product Manager - Bank Integrated Merchant Solutions
Fiserv
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Responsibilities
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior Product Manager - Bank Integrated Merchant SolutionsAbout the Role
Fiserv’s Global Small Business Solutions team is focused on delivering embedded digital tools that help small businesses manage operations, improve cash flow, and grow with confidence. As a Senior Product Manager, SMB Product Cross-Sell, you will lead the strategy and execution of lifecycle engagement within our Small Business Integrated Solution — shaping how merchants discover, adopt, and benefit from relevant Fiserv products throughout their journey.
In this role, you will leverage an existing recommendation engine to enable contextual, timely product offers embedded directly within banking and merchant-facing platforms. You will also play a key role in commercializing these capabilities by partnering with sales, partner enablement, and marketing teams to package, position, and scale cross-sell experiences across our bank network.
Key Responsibilities
- Define and own the product roadmap for SMB cross-sell engagement, prioritizing enhancements that surface the right offer at the right time through digital and embedded banking experiences.
- Translate recommendation logic into real-world user flows — designing and launching in-app and embedded surfaces that promote product discovery and increase multi-product adoption.
- Partner with commercialization teams to develop go-to-market strategies for new cross-sell capabilities, including messaging frameworks, demo scripts, sales enablement content, and bank partner packaging.
- Work with partner banks to tailor embedded offer experiences to their SMB audiences, supporting sales and implementation teams in rollouts and customizations.
- Coordinate offer lifecycle management, collaborating with internal product lines to ensure metadata, eligibility logic, and conversion paths are maintained and optimized.
- Measure success through KPIs like offer click-through rate, conversion rate, product attachment rate, and downstream product utilization.
Required Qualifications
- 5+ years of experience in Product Management, ideally within fintech, SaaS, or SMB-focused digital ecosystems
- Experience leading cross-sell or upsell product initiatives, with demonstrated impact on customer engagement and revenue
- Strong track record collaborating with commercialization functions, such as sales, partner delivery, or product marketing
- Comfortable working with recommendation systems or lifecycle targeting platforms to drive contextual product discovery
- Familiarity with Agile workflows, backlog management, and UI/UX optimization
- Strong analytical and communication skills, with an ability to translate complex ideas into clear product decisions and partner value
Preferred Qualifications
- Experience working within or alongside bank partner channels
- Knowledge of SMB-relevant product verticals (POS, lending, payroll, cash flow analytics, etc.)
- Familiarity with embedded fintech, banking-as-a-service models, or white-label platform delivery
- Comfort with A/B testing, segmentation strategies, and usage analytics tools
Salary Range
$96,200.00 - $164,900.00These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.
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- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
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Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
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This job is no longer accepting applications
See open jobs at Fiserv.See open jobs similar to "Senior Product Manager - Bank Integrated Merchant Solutions" AnitaB.org.